Andrea Glowatch

Client and parent interaction Assistance in probing new programs Session notes

Registered Behavior Technician (RBT) - Florida Autism Center - Daytona Beach, FL

(2022-07)

• Client and parent interaction
• Assistance in probing new programs
• Session notes
• Leadership

Youth Care Specialist - Florida United Methodist Children's Home - Enterprise, FL

(2020-02)

• Therapeutic home setting
• Emergency shelter
• Medication counting
• Cleaning
• De-escalation

Supervisor - Sykes Enterprises, Incorporated - DeLand, FL

(2019-08)

• Maintained ongoing relationships with clients
• Demonstrated superior conflict resolution skills
• Handled billing and resolved discrepancies

RTM Clerk - Lowe's - Ormond Beach, FL

(2018-10)

Return to Manufacture Clerk, working with vendors to get money back from broken/damaged items.

Transitional Housing Case Manager - The Neighborhood Center - DeLand, FL

(2020-08 - 2021-03)

• Intake
• Drug tests
• Case management
• Home inspections

Customer Service Associate - Lowe's - Gulfport, MS

(2018-04 - 2018-10)

• Greeted customers
• Resolved customer issues
• Operated the cash register
• Responded to inquiries and issues

Support Manager/ Administrative Assistant - Jan's lawn service - DeLand, FL

(2012-04 - 2017-12)

• Handled phones and faxes
• Monitored office supplies
• Responded to emails/faxes
• Ordered and distributed work orders
• Prepared expense reports

High school or equivalent