Speaker Survey Team Member at PONG MKE (2026-04 – Present)
virtual career networking group
Poll Worker at City of Madison (2026-01 – Present)
Food Pantry Worker at Badger Prairie Needs Network (2025-05 – Present)
Senior Project Manager | Division of Medicaid at Wisconsin Department of Health (2024-12 – 2025-08)
- Led complex, cross-functional, state-wide initiatives focused on implementing federal laws and interpreting them at the state level across teams with members focused on statutes, legislation, providers, prescriptions, managed care, communications, IT, and systems
- Applied systems solutions expertise to boost operational efficiency, streamline data analysis and reporting capabilities, and drive measurable improvements in program outputs
- Led management of the full project life cycle (initiation through closure) for multiple projects and programs, delegating tasks and monitoring progress to ensure benchmarks were met – Set up two new projects and joined three implementation stage projects
- Collaborated with diverse internal and external stakeholders, including county staff, regional, and federal entities, to communicate critical pathways and collect questions to bring back to the team and implementation group for management
- Developed and implemented standardized project management processes, policies, and quality assurance methods (including risk and resource management, creating policy-related documents)
- Provided excellent communication, direction, and guidance to project teams actively building project management skills and expertise across the organization to ensure continuity and succession plans
Manager, Administration and Operations | Neuroscience Institute at NYU Langone Health (2017-01 – 2024-08)
- Directed comprehensive administrative and facility operations for a 30,000 sq. ft. basic science institute, supporting over 25 faculty and 230 trainees and staff
- Oversaw multiple competing priorities and concurrent assignments in critical functional areas including managing human resources full-cycle hiring process, payroll and leaves, purchasing, asset management, EHS compliance, faculty recruitment and onboarding, aligned with institute strategy and leadership vision. Liaised with central human resources to address questions regarding employee relations, leave, vacation, benefits, and insurance for faculty, staff, and international students
- Applied data-driven decision making and process analysis, conducted surveys, meetings, and discussions to gather information and suggestions for cost effective, efficient, compliant problem-solving for operational challenges
- Developed and implemented a robust compliance and training framework, including SOPs, administrative handbooks, and faculty guides, leveraging systems like Asana to optimize and automate workflows, align with policy, and provide business administration service to the faculty
- Supervised a five-member administrative sub-team, driving system level change-management initiatives, successfully integrating collaboration tools (Slack, Trello, Asana, SharePoint, Teams), innovating communication products for use with varied stakeholders, and delivering team meetings and workshops to promote a culture of continuous improvement and service delivery
- Team development: Established and led a Lab Manager Coalition across 25 research laboratories to standardize best practices for staff development, space planning, move preparation, and regulatory compliance. Triaged employee relations and performance management for faculty and lab staff
- Directed a high-demand, revenue-generating genotyping core lab, overseeing technical staff and billing $10K–$15K in monthly fees against federal client grants following all regulations
- Monitored monthly metrics to gauge and plan cost and time savings, ensure a productive staff
- Maintained technical staff retention through two major relocations within three years, demonstrating exceptional change management and compassionate leadership during periods of campus growth and restructuring
- High growth environment: Scaled up faculty recruitment from ten to 25 faculty, number of trainees, and laboratory space in line with growth, expanded space by 10,000SF
Operations Manager | Neuroscience Institute at NYU Langone Health (2013-06 – 2016-12)
- Directed multi-site renovation and design projects for research spaces, encompassing comprehensive resource reallocation, vendor liaison, and the development and documentation of Standard Operating Policies and Procedures (SOPs)
- Developed collaboration strategies tracking multiple streams of work for operational tasks across key departments (IT, Capital Assets Management, Budget, Environmental Services, external client vendors)
- Supervised a team of five providing critical administrative support—collaborate to cover hiring and staffing, onboarding, security access, ADA, leave management, biweekly timekeeping and payroll (averaging 100 employees), immigration, grant administrative core work, and facilities management
Executive Assistant to the Director and Chair | Neuroscience Institute at NYU Langone Health (2011-09 – 2013-05)
Faculty Affairs Specialist | Department of Pathology at NYU Langone Health (2010-06 – 2011-08)
Executive Assistant | Department of Pathology at NYU Langone Health (2005-10 – 2010-05)
Secondary English Teacher at Bedford Academy High School (2003-06 – 2005-06)
Secondary English Teacher at Mount Vernon High School (1995-08 – 2002-06)
