Server - Carrabba's Italian Grill - Avondale, AZ
(2024-11 - 2025-05)
- Established menu knowledge
- Opened and closed restaurant alongside team members
- Recommend wine pairings with dishes, as well as other alcoholic beverages
- Assisted team members when needed
- Ran orders
- Maintained clean FOH and BOH
- Ensured costumers were treated with exceptional service
Lead Server - Black Bear Diner - Laveen, AZ
(2023-02 - 2024-10)
- Led night shift servers
- Displayed high knowledge of restaurant service, polices, and procedures
- Ensured all night shift duties were complete
- Completed end of night shift paperwork, recounted host drawers, counted safe, deposited money into safe, and made sure restaurant was in perfect condition to close
- Communicated with BOH and FOH to ensure costumer satisfaction
- Maintained clean FOH and BOH
- Ensured all costumer felt welcomed and left more than satisfied
Assistant Manager - Tortas manantial - Phoenix, AZ
(2021-08 - 2023-02)
- Delivered exceptional service
- Communicated with team members and manager resulting in amazing work environment
- Prepped menu item ingredients
- Maintained clean FOH and BOH
- Assisted manager with work schedules, when needed created them alone
- Ensured all costumers were pleased, listened to their concerns, and came up with solutions when needed
- Led team when manager was off
- Made all menu items efficiently
