Direct Support Professional (DSP) - Yassin's Home Inc - Minneapolis, MN
(2025-10)
- Support individuals with daily living, personal care, and community activities.
- Promote independence and positive behavior through patience and encouragement.
- Keep accurate documentation and maintain a safe, respectful environment.
Certified Nursing Assistant (CNA) - Clipboard Agency - Minneapolis, MN
(2025-03)
- Assist residents with daily care, mobility, and emotional support.
- Monitor vital signs and report any changes in condition.
- Follow safety, infection control, and care plans established by nursing staff.
Direct Support Professional (DSP) - Clipboard Agency - Minneapolis, MN
(2025-03)
- Assist individuals with daily living activities such as personal hygiene, dressing, grooming, and meal preparation.
- Support individuals in community activities, social outings, and recreational events.
- Administer medications as directed and document accurately.
- Implement individualized support and behavioral plans.
- Maintain accurate documentation and progress notes as required.
- Encourage skill-building and independence in daily routines.
- Ensure a safe, clean, and positive living environment.
- Communicate effectively with team members, supervisors, and families.
- Respond to emergencies calmly and follow established procedures.
- Respect confidentiality and uphold agency policies and licensing requirements.
CNA - Allina Health - Minneapolis, MN
(2024-10 - 2025-01)
- Provided direct patient care and comfort in a fast-paced hospital setting.
- Supported nurses and maintained detailed, accurate patient records.
Customer Service Representative - American Income Life Insurance Company - Remote
(2023-02 - 2024-01)
- Respond to customer inquires via phone, email, providing clear and accurate information about insurance policies and coverage.
- Assist customers with policy changes, and updates, ensuring that their insurance needs are met and records are kept up-to-date.
- Collaborate with insurance agents and underwriters to tailor policies to individual customer needs.
- Document all customer interactions, transactions, and feedback in the company CRM system to maintain accurate records.
- Provide billing support by explaining charges, processing payments, and addressing billing discrepancies.
Dietary Aide - BJC HealthCare - St. Louis, MO
(2022-01 - 2022-09)
- Prepared and delivered meals based on dietary needs.
- Maintained a clean and organized food service area and assisted kitchen staff.
