Andreina Bock-Trinidad

A dedicated professional with 15 years of diverse experience in multiple settings, including customer service. An innovative thinker with a knack for developing creative solutions to complex problems. Seek a position with the opportunity for new challenges and professional development while pursuing a passion for the company

Customer Experience & Logistics Specialist - Uber Eats, DoorDash, Instacart - Milwaukee, WI

(2022-07)

Independent Contractor

• Pick up food, groceries, and non-food items from local restaurants and stores
• Finish Shop & Pay orders persistently
• Ensure orders are accurately delivered to customers in a timely manner and in good condition
• Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
• Communicate any issues or delays and resolve problems efficiently
• Strong attention to navigation and detail in vehicle maintenance

Test Technician - Creation Technologies - Oak Creek, WI

(2020-11 - 2022-05)

• Test units per procedures in assigned cells
• Set up and monitor multiple computer systems
• Keep identification of proper equipment to be used
• Notify Quality Engineer of any units out of calibration
• Repair and solder customer's returns with proper documentation
• Identify electronic components
• Inspect parts for any defects or issues

Parts Delivery Driver - NAPA Auto Parts / Sanel Auto Parts - Manchester, NH

(2019-05 - 2020-10)

• Deliver auto parts in high driving skills in all weather conditions with vehicle inspection maintained
• Strong ability to determine efficient routes
• Perform routine maintenance, stock warehouse shelves, and pull parts for delivery
• Keep detailed records of cash payments and returns
• Resolve service complaints in a timely and courteous manner

Support Team Member - The Alaska Club West Gym - Anchorage, AK

(2018-01 - 2019-03)

• Provide member support and services for members
• Plan, organize, and coordinate member appointments
• Utilize POS and CSI to complete daily activities
• Answer questions from members and find resources for accurate information
• Maintain a clean and safe environment for members and staff
• Promote current products and services offered by The Alaska Club

600-hour New York State Licensing Course - Esthetics - Atelier Esthétique Institute of Esthetics (2015-02 - 2015-06)

General Educational Development Diploma - ESAC Boston (2013-08 - 2013-08)