Andres Blanco

Analytics and Business Intelligence professional with experience building data pipelines, automated reporting systems, and AI assisted analytics workflows. Skilled in Python, SQL, BigQuery, Dataform, GitHub Actions, Looker Studio, Tableau, and cloud based data solutions. Proven track record creating reporting platforms, internal tools, and automation processes that reduce manual work, improve operational visibility, and support faster business decisions.

Experienced working with high traffic web analytics data, fraud and payments operations, CRM performance, funnel analysis, affiliate performance, and business reporting. Strong background collaborating with cross functional teams across different brands, countries, and time zones.

Senior Web Analyst - Gambling.com Group - San José, Costa Rica (Remote)

(2025-03 - 2026-05)

• Automated weekly and monthly reporting processes, reducing report creation time from days to hours and significantly decreasing manual work for management and operational teams.
• Built data pipelines for high traffic websites using Python, Dataform, BigQuery, and GitHub Actions to process and prepare Google Analytics data for reporting and analysis.
• Created automated workflows to curate and structure analytics data so it could be consumed by AI reporting systems with predefined reporting procedures and business rules.
• Developed an MCP based reporting environment used with Claude and OpenAI models to generate reports with charts, narrative analysis, insights, and recommendations.
• Designed and deployed a Slack chatbot connected to the same reporting procedures, allowing teams to request business metrics and analytics directly from Slack.
• Built reporting suites focused on website traffic, visitor behavior, affiliate performance, signups, subscriptions, funnel analysis, and other business and operational metrics.
• Worked closely with teams across multiple brands, countries, and time zones to deliver reporting solutions aligned with business needs and operational goals.

Business Intelligence Analyst | Data Scientist - HIGH5GAMES.COM - San José, Costa Rica (Remote)

(2023-05 - 2025-01)

• Built reports and dashboards using Looker Studio, BigQuery, and advanced SQL to support Fraud, Payments, CRM, and Operations teams with better visibility into key business and operational metrics.
• Automated a customer payout processing platform using Python, Airflow, and BigQuery, reducing handling time from 8 hours to 3 hours while improving fraud detection and decreasing team workload.
• Designed a SQL based detection system for multiple account activity, helping recover $1.5M and close 1,000 fraudulent accounts within 3 months.
• Created CRM campaign performance reports to help the team measure success, evaluate customer segments, and optimize targeted strategies.
• Refactored and optimized high cost queries, reducing data processing costs by 80%.
• Implemented an automated purchase dispute documentation process, reducing processing time from 5 hours to under 30 minutes.

Business Intelligence Manager - METADIGITAL.COM - San José, Costa Rica

(2019-06 - 2023-04)

• Built dashboards and reports in Tableau using SQL Server data, enabling data accessibility and supporting decision making across departments.
• Designed KPIs and OKRs in collaboration with management to align business units around performance targets.
• Developed a MySQL data warehouse and self service reporting platform, integrating data from multiple sources through ETL pipelines, API connections, and web scraping.
• Built a customer tracking system to monitor new signups and conversions, helping marketing teams evaluate campaign effectiveness.
• Provided operational insights to leadership, improving risk management and VIP player retention strategies.
• Created a reporting system for sportsbook risk management to evaluate customer behavior and risk exposure.

Customer Service Supervisor - METADIGITAL.COM - San José, Costa Rica

(2018-07 - 2019-06)

• Supervised customer service operations and supported process improvements, reporting needs, and cross functional communication between operations and management.

Management - SMARTANALYTIKS - San José, Costa Rica

(2013-01 - 2018-12)

• Managed marketing, customer acquisition, customer retention, reactivation campaigns, operations support, and IT management activities.

Affiliate Marketing Representative, Project Manager, Country Project Manager, and Business Development roles - Various Companies - Costa Rica, Chile, and Rwanda

(2005-01 - 2013-12)

• Held business development, affiliate marketing, and project management roles across Costa Rica, Chile, and Rwanda, supporting growth, operations, and market development initiatives.

Data Science Certification - Data Science - Grow Up Data Analytics (2024-01 - 2025-12)

Business Analytics Certification - Business Analytics - Data Science Institute LatAm (2022-01 - 2022-12)

Leadership Program - Leadership - ADEN (2022-01 - 2022-12)

Data Analytics - Data Analytics - PROMIDAT (2015-01 - 2015-12)

Software Engineering Specialization - Software Engineering - CENFOTEC (2003-01 - 2004-12)

Bachelor of Economics - Economics - Universidad de Costa Rica (1995-01 - 2002-12)