Lead ISP Technician
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Lead ISP Technician with 3+ years of experience in fiber optics, structured cabling, and network infrastructure across data centers, headend, and hub environments. Skilled in leading small crews, executing live network cutovers, and troubleshooting physical layer issues in high-pressure environments. Strong background in hands-on technical work, operations, logistics, and customer-facing roles.
Seeking a stable, local, non-travel or low-travel role in Data Center Operations, Network Operations (NOC), Infrastructure Support, Facilities, or Technical Operations. Open to transitioning outside traditional telecom field work into adjacent technical or operational careers.
Lead ISP Technician at Velocity Telecom (2022-08 – Present)
Lead installation and maintenance of fiber, coax, and structured cabling systems across data centers, hub sites, and headend sites. Executed live network cutovers, equipment migrations, and infrastructure upgrades, minimizing downtime and maintaining service continuity. Build and dress network racks, patch panels, fiber enclosures, ladder racks, and cable pathways.
Read and execute technical prints, schematics, and engineering documentation. Troubleshot fiber loss, mispatching, damaged cable, and signal issues in production environments, restoring functionality and enhancing network reliability. Coordinate daily workflow with engineers, supervisors, and multiple crews.
Maintain clean, organized, production-ready infrastructure environments. Currently training in Distributed Antenna Systems (DAS) and Anritsu testing.
Technician at Contractor supporting Cox Communications, Comcast and various Data Centers
Lot Attendant / Inventory & Operations Support at Open Road Auto Outlet (2018 – 2022)
Sales Consultant at Hall Automotive (2021 – 2021)
High School Diploma – Princess Anne High School (2016)