Andrew Moreno

Operations Manager with 8 years of experience optimizing workflows, streamlining processes, and enhancing efficiency in fast-paced luxury retail environments. Skilled in coordinating cross-functional teams, implementing data-driven improvements, and managing complex operational systems to deliver measurable results. Holds a BA in Business Management with strong foundations in accounting, finance, marketing, management, and economics.

Adept at applying analytical thinking, business strategy, and operational best practices to drive productivity, maintain high-quality standards, and ensure exceptional client experiences.

Operations Manager - BURBERRY - Costa Mesa, CA

(2019-11)

• Led cross-functional operational projects focused on improving inventory accuracy, optimizing workflows, and enhancing overall store performance.
• Coordinated project timelines, resource allocation, and communication across Retail Standards, Aftersales, Sales, and Payroll teams.
• Directed process improvement efforts that reduced shrink, strengthened stock visibility, and increased operational efficiency.
• Managed the implementation of new SOPs and operational rollouts, ensuring successful adoption and compliance across teams.
• Conducted data analysis to evaluate performance trends, inform decision-making, and support project planning and execution.
• Oversaw onboarding and talent development programs as structured projects with defined milestones and expected outcomes.
• Collaborated with leadership to align operational goals with broader business strategies and project objectives.

Vehicle Photographer II / Operations Lead - COX AUTOMOTIVE - Riverside, CA

(2017-02 - 2019-11)

• Directed operational workflows for vehicle processing, ensuring all Electrical Condition Report (ECR) assets were reviewed for quality, accuracy, and brand compliance.
• Led and mentored a cross-functional team, setting daily performance goals for drivers, detailers, and coordinators.
• Optimized lot organization and logistics, collaborating with internal teams to execute vehicle movement projects and inventory coordination.
• Partnered with cross-functional leadership to develop and execute tactical operational tasks, ensuring seamless transitions between processing stages.

BA - Business Administration - California Baptist University (2020 - 2022)