Andrew Pratts

Dedicated and dependable Maintenance Engineer with more than 25 years of experience in building operations, property maintenance, mechanical systems, and industrial manufacturing environments. Skilled in the operation, maintenance, and repair of boilers, pumps, heating systems, building equipment, and production machinery. Proven ability to manage maintenance operations, respond to emergencies, support tenant needs, and maintain safe and efficient facilities.

Recognized for strong communication skills, professionalism, problem-solving abilities, and commitment to quality, safety, and compliance standards.

Maintenance Engineer - Holsten Management - Chicago, IL

(2024-01 - 2026-05)

• Performed general maintenance of building equipment and property systems.
• Managed staff performing tenant work orders and maintenance activities.
• Assisted in maintaining positive relationships between property owners, tenants, and staff.
• Maintained interior and exterior property conditions.
• Supported maintenance supervisors with tenant emergencies and special projects.
• Obtained materials needed to complete building and tenant repairs.
• Reported safety concerns, deficiencies, and loss-prevention issues.
• Monitored assigned properties and ensured quality control standards were met.

Heat Exchange / Tubular Operator - Ferrero USA - Franklin Park, IL

(2014-01 - 2023-12)

• Adhere to production guidelines and assist with changeovers in work areas.
• Identify CCPs and OPRPs involved in production processes.
• Maintain document control and update SOPs, QMS documentation, and operational records.
• Ensure compliance with established quality and safety standards.
• Foster a positive team environment through professional communication and collaboration with management and coworkers.

Maintenance Type A - Draper and Kramer / Habitat - Chicago, IL

(2007-01 - 2011-12)

• Performed daily maintenance and repair of building equipment, property systems, and common areas.
• Completed tenant work orders in a timely manner while maintaining a high level of service and professionalism.
• Coordinated with maintenance staff to support general repairs, preventive maintenance, and property improvement projects.
• Maintained interior and exterior property conditions to support safety, cleanliness, and tenant satisfaction.
• Assisted the maintenance supervisor with tenant emergencies, special projects, and daily operational needs.
• Ordered, gathered, and organized materials needed to complete building and tenant maintenance repairs.
• Reported maintenance deficiencies, safety concerns, and loss-prevention issues to supervisors.
• Monitored assigned locations and helped ensure work met quality control expectations.

Engineer - East Lake Management - Chicago, IL

(1996-01 - 2004-12)

• Operated and maintained Cleaver Brooks, water tube, and Rite fire tube boilers.
• Maintained heating systems, including heating convectors, steam traps, and radiator valves.
• Maintained Bell & Gossett Series 60, 100, and 1500 base-mount pumps.
• Serviced water softeners, condensate pumps, ejector pumps, and boiler feed pumps.
• Performed preventive maintenance and repairs on mechanical building systems.
• Responded to maintenance requests and emergency repair situations.
• Maintained safe, reliable, and efficient operation of building equipment.
• Ensured compliance with safety regulations and company standards.

Clark High School (1994-01)