Andrew Quintana

5 years of commercial driving experience with a Class B Commercial Driver’s License (CDL), including Air Brake, Passenger, and Tanker Endorsements. I am seeking full time stable employment and I can provide excellent work ethics. I have the ability to work well with others or individually.

I have great interpersonal skills and am able to remain calm in stressful situations. I have the ability to lift 100 lbs. or more on frequent occasions and am able to stand/sit for long hours during the day. I am a very skill driven individual and have the ability to thrive and adapt to any situation.

I am goal driven as well as self-driven. I am a very reliable employee. I own my own transportation.

Willing to relocate: Anywhere Authorized to work in the US for any employer

DRIVER/ FIELD TECHNICIAN - SLEEP NUMBER

(2021-11)

To conduct installations and service visits for customers; delivering, relocating, assembling, and repairing products to specifications with an expectation to personify Sleep Number's customer experience standards.

• Operate a company vehicle, meeting all safety and DOT standards. Perform daily tasks including processing returns, loading/unloading product, customer calls
• Sleep Number Field Services Technicians deliver an exceptional customer experience in every interaction with our customers.
• Presents and educate on Sleep Number products and services in a manner that bolsters confidence in the customer's purchase. As the last customer point of contact.
• DRIVING 10 + HOURS
• HOME DELIVERIES/ MAINTENANCE
• TECHNICAL SUPPORT/ REPAIRS
• TROUBLESHOOTING
• PROGRAMING SOFTWARES

Security Officer - Resorts World

(2021-01 - 2021-11)

Security Officer - The Palms Hotel & Spa - Las Vegas, NV

(2013-08 - 2020-01)

• Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
• Warned offenders about rule infractions and violations and verbally evicted violators from premises.
• Conducted eight hours of patrols of key areas to spot and control security concerns
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidents.
• Performed deep searches and pat-downs to look for unauthorized materials such as items or weapons.
• Collaborated with the area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
• Inspect suspicious activities and monitored premises for criminal acts and rule infractions.
• Provided detailed reports of infractions and criminal acts to law enforcement for trial and hearing procedures.
• Reported suspicious activities and persons to law enforcement.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations.
• Provided excellent service to guests and employees.
• Acted quickly during emergency situations within minutes to reduce opportunity for damage and injury.
• Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Participated in staff meetings, special events and professional development activities.
• Resolved complains and issues involving both guests and employees.
• Checked identification of all persons entering and exiting facility.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
• Performed cash drops or transactions security.
• Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.

Delivery Driver - Walker Furniture - Las Vegas, NV

(2012-03 - 2013-08)

• Successfully avoided time delivery delays by carefully planning best routes.
• Completed on-time deliveries by choosing best and most efficient routes.
• Assigned and recorded job numbers for 15 jobs per shift.
• Fostered positive working relationships with customers by responding to questions and concerns.
• Recorded each delivery using proper paperwork before leaving warehouse.
• Communicated customer complaints, request, feedback to company management for swift resolution.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Loaded trucks and properly secured items to prevent damage for over 20 deliveries.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
• Assembled furniture without incidents.

Security Guard - EXCLUSIVE PROTECTION - Las Vegas, NV

(2011-01 - 2012-02)

• Provided security for high end stores.
• Patrolled and monitored company assets.

High school or equivalent