Andrew Szolnoky

Results-driven professional with over 5 years of experience in retail leadership, digital marketing, and customer service. Proven ability to lead teams, optimize store operations, and enhance patient satisfaction through strong technical expertise and problem-solving skills. Possesses extensive knowledge in inventory control, cash handling, and staff training, aiming to drive operational efficiency and compliance for Ayr Wellness.

Sales Associate - King of Vape - Fort Myers

(2023-01)

• Delivered exceptional customer service within a fast-paced retail setting.
• Assisted patrons by providing informed product recommendations and addressing technical inquiries.
• Maintained rigorous inventory accuracy and upheld visual merchandising standards.
• Supported daily store operations and contributed to the onboarding and training of new team members.

Digital Marketing Trainee - The Global Career Accelerator

(2025-01 - 2025-05)

• Engineered and launched an e-commerce website utilizing the Shopify platform.
• Integrated brand guidelines and formulated on-brand creative assets and copy.
• Executed keyword research to enhance brand visibility across search engines.
• Applied best practices to elevate conversion rates and minimize user friction.
• Developed a comprehensive content strategy to facilitate brand audience engagement on social media platforms.
• Identified and vetted influencers to strategize and execute a global influencer campaign on Instagram.
• Produced both paid and organic social media content tailored for Instagram and Facebook platforms.
• Quantified cost-efficiency metrics and evaluated campaign performance for reporting.
• Established a paid search campaign through Meta Ads.
• Partnered with a global team to accomplish marketing objectives and meet project deadlines.
• Designed and developed a fully functional e-commerce website and a dedicated sales landing page using Shopify.
• Customized website layout, branding, navigation, and product pages to enhance usability and customer experience.
• Implemented conversion rate optimization (CRO) principles to refine website functionality and user journey.
• Conducted SEO keyword research and optimized website content for improved search engine ranking.
• Authored product descriptions, website copy, and digital marketing content to support the e-commerce platform.
• Collaborated remotely with an international team on technical and marketing projects, ensuring timely completion.
• Assessed website and campaign performance through analytics to pinpoint areas for enhancement.

Connected Sales Supervisor - Best Buy - Amherst

(2017-07 - 2021-01)

• Achieved store targets for NewBlue stores by collaborating effectively with team members, showcasing strong sales acumen, adaptability, teamwork, and communication.
• Mitigated customer complaints and issues promptly and effectively, thereby improving the overall customer experience.
• Managed a team within the Connected Home department, focusing on computers, networking equipment, smart home devices, and consumer electronics.
• Guided customers in selecting, configuring, and troubleshooting technology products aligned with their specific requirements.
• Addressed and resolved customer technical challenges by diagnosing issues and proposing suitable solutions.
• Mentored and trained team members on product knowledge, customer service protocols, and operational procedures.
• Partnered with leadership to refine inventory management practices and enhance operational efficiency.
• Cultivated robust customer relationships through specialized technical expertise, clear communication, and effective problem-solving.

Applied Sciences Major/Digital Marketing Minor - Applied Sciences - Florida Gulf Coast University

Bachelor of Integrated Studies - Integrated Studies - Florida Gulf Coast University