Anett Galan

Bank Teller - Full Time at Winter Hill Bank (2026-01 – Present)

Process daily customer transactions, including deposits, withdrawals, transfers, and loan payments, with a high level of accuracy.
Handle cash responsibly while balancing cash drawers and adhering to bank policies and procedures.
Verify customer identification and ensure compliance with banking regulations and security standards.
Process account closures while ensuring all required documentation is completed accurately.
Update customer passbooks and maintain accurate account records.
Train and onboard new tellers on daily procedures, customer service standards, and bank policies.
Maintain the daily Excel mail log and accurately record incoming loan payments received through the mail.
Process and document mailed loan payments to ensure timely and accurate account crediting.
Redeem U.S. Savings Bonds in accordance with bank policies and federal regulations.
Prepare official bank checks and money orders for customers.
Gather, verify, and organize customer documentation for the Operations Department to support account maintenance, audits, and operational requests.
Prepare and issue official bank checks and money orders, accurately entering and verifying purchaser and payee information.
Utilize Verafin to conduct watchlist screening and support compliance with banking regulations and fraud-prevention procedures.
Maintain Excel logs of issued bank checks and money orders to ensure accurate tracking, accountability, and safeguard against potential misuse.

Unit Supply Specialist (Logistics) — 197th HHD FA Battalion at New Hampshire Army National Guard (Present)

Part-Time / Current

Support logistics and supply chain operations for an artillery battalion, ensuring accurate accountability of equipment and materials.
Conduct inventory management, reconciliation, and recordkeeping in compliance with military standards.
Track, issue, and receive equipment while maintaining detailed documentation.
Utilize logistics and asset-tracking systems to monitor supply flow and readiness.
Ensure strict adherence to safety, accountability, and compliance protocols.
Collaborate with team members and leadership to support operational efficiency

Omni Fulfillment Associate at BJ's Wholesale Club (2025-01 – 2025-04)

Picked and packed member online orders across multiple fulfillment methods including curbside pickup, in-club pickup, and delivery.
Verified item accuracy and quality before packaging to ensure customer satisfaction.
Staged and organized orders for timely pickup and delivery based on priority and scheduled times.
Utilized handheld scanners and inventory systems to update order status and ensure inventory accuracy.
Collaborated with front-end, receiving, and stock teams to ensure smooth order flow and product availability
Provided excellent member service by answering questions, resolving issues, and assisting with pickups.
Followed all safety, food handling, and quality assurance protocols during order fulfillment.

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