Angel Bourne

Experienced customer service professional with 4+ years of providing exceptional customer service to customers. Skilled in conflict resolution, problem-solving, and customer satisfaction. Demonstrated ability to anticipate customer needs and provide prompt, efficient solutions. Proven record of providing exceptional customer service to clients with diverse backgrounds. Developed and implemented customer service policies and procedures to optimize customer satisfaction.

Customer service manager - Subway

(2020-09 - 2024-07)

• Demonstrated ability to anticipate customer needs and provide prompt, efficient solutions.
• Proven record of providing exceptional customer service to clients with diverse backgrounds.
• Developed and implemented customer service policies and procedures to optimize customer satisfaction.

Waitress - Tom's Burgers

(2020-08 - 2020-11)

• Served customers in a fast paced restaurant for a few months.
• Assisted the chefs in food preparation and presentation.
• Demonstrated excellent customer service skills.

High school diploma (2017 - 2021)