Assistant Store Manager - 7 Leaves Cafe - Alhambra, CA
(2024-03)
- Trained new staff on customer service and operational procedures.
- Delegated work to staff, setting priorities and goals.
- Implemented cafe standards for cleanliness and food safety compliance.
- Managed inventory levels to maintain stock availability and minimize waste.
- Assisted with daily operations to ensure efficient cafe service.
Shift Supervisor - 7 Leaves Cafe - Alhambra, CA
(2022-11 - 2024-03)
- Supervised daily operations and staff activities in a high-traffic cafe environment.
- Trained new employees on service standards and operational procedures.
- Coordinated staff schedules to enhance workflow during peak hours.
- Resolved customer complaints and reported issues to upper management.
- Removed food debris, buildup, and residue from sinks and drains using appropriate cleaning procedures.
Team Member - 7 Leaves Cafe - Alhambra, CA
(2021-06 - 2022-11)
- Rotated through series of different stations based on supervisor needs.
- Greeted customers as they entered the store with a friendly greeting.
- Organized inventory for easy access and maintenance of stock levels.
- Cleaned and sanitized sinks, drains, counters, and work areas to maintain a safe and sanitary environment.
Barista - Ding Tea - El Monte, CA
(2018-11 - 2021-06)
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffee, and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Theater Technician - Unified School District - Alhambra, CA
(2015-06 - 2023-08)
- Operated lighting and sound systems for school theater productions.
- Maintained equipment, ensuring all tools were in safe working condition.
- Monitored safety protocols during performances to protect staff and audience.