Angel

LCSW with 21 years clinical and behavioral-health experience spanning individual counseling, crisis intervention, case management, psychosocial assessment, treatment planning, care coordination, and clinical supervision. Experienced in providing virtual and telehealth counseling since 2019, with a strong background serving individuals and families with complex emotional, behavioral, medical, and psychosocial needs. Experienced in multidisciplinary collaboration with healthcare providers, community organizations, law enforcement, and government agencies.

Proven ability to provide professional education to healthcare professionals and community partners. Compassionate, client-centered clinician with experience integrating a wide range of spirituality and faith-based values into counseling when requested by clients and clinically appropriate. Commitment to HIPAA compliance, confidentiality, ethical practice, and high-quality virtual behavioral-health services.

LCSW - Discovery Counseling, LLC - Merritt Island, Florida

(2025)

Currently providing professional counseling services to clients presenting with a range of behavioral-health and psychosocial concerns through virtual and telehealth modalities. Conduct clinical assessments and monitor client progress toward treatment goals. Provide counseling related to trauma, PTSD, grief, adjustment concerns, anxiety, family and relationship concerns, and other behavioral-health needs. Maintain timely, accurate, and HIPAA-compliant clinical documentation.

LCSW / Crisis Manager / Hoarding Specialist / Self-Neglect Specialist - Washington State Department of Social and Health Services (DSHS) - Washington State

(2019 - 2025)

Provided advanced clinical and behavioral-health support to individuals experiencing complex psychosocial, safety, crisis, self-neglect, and hoarding concerns. Managed a triple caseload across six regions during the COVID-19 pandemic, maintaining case responsibilities while adapting to significant operational and staffing challenges. Provided additional support to other offices throughout 6 regions experiencing significant caseload overload due to staffing losses, helping maintain continuity of services and case progression.

Collaborated closely with local and state law enforcement on complex cases involving safety, crisis intervention, and other high-risk circumstances. Worked collaboratively with the Washington State Attorney General's Office on complex cases requiring interagency communication and coordination, clinical assessment, emergency guardianship and conservatorship. Conducted comprehensive assessments and evaluated client needs, risks, functioning, environmental concerns, and available support systems.

Specialized in complex cases, applying clinical judgment to challenging and often high-risk situations. Managed special projects designed to address case backlogs, improv

LCSW - Private Practice - Portland, Oregon

(2019 - 2020)

Maintained a private clinical practice on Saturdays while working weekdays as an LCSW with Washington State Department of Social and Health Services. Provided individualized counseling to clients presenting with emotional, behavioral, and psychosocial concerns.

LCSW - Signature Hospice - Tigard, Oregon

(2015 - 2019)

Provided grief and bereavement counseling to patients and families navigating terminal illness, end-of-life care, and loss. Conducted psychosocial assessments and case management, and coordinated services based on patient and family needs. Collaborated with interdisciplinary hospice professionals to promote continuity and quality of care.

LCSW - Private Practice - Jacksonville, Florida

(2012 - 2015)

Provided individual counseling and psychosocial support to clients presenting with diverse emotional, behavioral, and life-adjustment concerns. Maintained confidential clinical records and documentation in accordance with professional and privacy standards.

LCSW / Bereavement Coordinator / Social Work Supervisor - Gentiva Hospice - Cookeville, Tennessee

(2005 - 2012)

Provided grief and crisis counseling to patients and families experiencing terminal illness, end-of-life transitions, and bereavement. Served as Bereavement Coordinator, supporting and coordinating bereavement services for patients' loved ones. Served as Social Work Supervisor, providing professional oversight and support to social work staff. Provided education to community members and healthcare professionals regarding hospice services and palliative approaches to care.

Master of Social Work (MSW) - West Virginia University (2005)