Angela Bouffard

Compassionate, detail-oriented healthcare professional with 5+ years in intake assessments, referral coordination, regulatory compliance, and high-volume case documentation across residential care, home health, and public school settings. ABA 1 & 2 Certified, CNA, HHA, CPR/First Aid. Proven ability to manage sensitive family communication, de-escalate crisis situations, collaborate with multidisciplinary teams, and maintain HIPAA-compliant documentation.

Seeking a 100% Remote Intake Coordinator / Care Coordinator / Client Services role. Fully equipped HIPAA-compliant home office.

House Manager - Cranberry Home Care - Taunton, MA

(2025-09 - 2026-02)

Remote-Capable Duties

• Managed intake assessments and evaluations to determine appropriate level of care and therapeutic placement for new clients
• Orchestrated referral coordination and seamless communication between clinical, operations, and family stakeholders
• Ensured 100% compliance with Massachusetts state regulations, HIPAA, and residential care documentation standards
• Oversaw staff performance, care plan updates, and high-volume documentation in electronic systems
• Resolved scheduling conflicts, family concerns, and urgent care issues via phone, email, and virtual coordination

Special Education Paraprofessional - Public Schools (MA) - Taunton, MA

(2024-04 - 2026-06)

• Provided behavioral support and crisis intervention for youth with complex needs, documenting interventions to state standards
• Partnered remotely and in-person with clinicians, families, and support teams to adjust care strategies and IEP accommodations
• Collected, analyzed, and maintained comprehensive behavioral and clinical data with high accuracy for compliance reporting
• Demonstrated exceptional patience, de-escalation, and family communication in high-stress environments

CNA / Home Health Aide - Various Agencies - Taunton, MA

(2021-01 - 2026-01)

• Executed home visits and client evaluations to determine service eligibility and coordinate ongoing care needs
• Facilitated clear communication between families, caregivers, and healthcare teams to ensure continuity of care
• Monitored patient status changes, documented observations in real-time, and escalated clinical concerns appropriately
• Maintained strong organizational skills managing multiple clients, schedules, and documentation requirements daily