Drayage Manager at Harbor logistics (2025-01 – Present)
- Track and record Driver's tardies/No call no shows
- Gate code generation for Import/Export through Carolina Port/GOPORT
- Field all overnight Maintenance related issues, vehicle assignments, truck swaps, tows, ELD corrections, Chassis issues
- Provide Customer real time updates for scheduled appointments
- Add Pick up & Drop Deviations in Alpega TMS program after verifying Port Vessel schedule in relation to Projected arrivals and expected delivery dates
- Upload documents into delivery orders for necessary Billing
- Email a summarized report of any shift issues that were encountered that will require further escalation from Departmental Managers
- Provide overnight support for: Dispatch/Local and OTR, Safety Management and Fleet management
Training and Safety Specialist at Yusen Logistics (2023-01 – 2025-01)
- Provide training to new and current employees and temporary associates in receiving, storing, recycling, shipping, and transporting of warehouse goods and products safely and in accordance with Material Handler (MH) and Equipment Operator (EO) job duties Utilization of RF (Radio Frequency) equipment
- Operation of motorized equipment, i.e and including, but not limited to counterbalance lift with attachments such as forks, clamp, slip sheet
- Disassembling, reassembling, or repairing products, materials, or equipment
- Specialized customer account procedures
- Maintain and train on Safety policies and procedures related to each job function
- Creation and continuous improvement of training guides
- Monitor the Safety of all employees by: Performing daily Safety Observations • Partnering with Agency On-Site to improve Safety culture • Provide Safety recommendations to Management • Reporting Near Miss and Safety violations in SIMS • Maintain regular and punctual attendance
- Create Power Point Presentations and handle all new hire Safety onboarding. Orientations
- Work cooperatively with others, Interact with all employees and associates in an appropriate and professional manner
- Complete assigned tasks/projects in a timely manner Train and Follow up on progress with new employees and associates
- Collaborate with Management on associates' progress and recommend actions for improvement
- Participate in 8-10 KAIZEN per quarter
- Comply with all Company policies and procedures
- Other duties as assigned
- ALSO assigned to coordinate and execute all Employee engagement related events within the facility
Area Manager/Quality Assurance Manager at Legacy Supply Chain (2020-01 – 2023-01)
- Supervise and coach team leaders
- Manage, evaluate, and report on warehouse performance vs established metrics
- Coordinate daily workload across available resources
- Maintain records and documentation, and report relevant information
- Be a visible and active presence on the floor
- Ensure all processes and rules are followed
- Ensure effective training of new employees, retraining old (if required) and cross training to allow for a flexible workforce and opportunities for advancement
- Promote and maintain a safe, clean, and positive work environment and PIT operation
- Facilitate effective communication and coordination across the operation and with the customer
- Maintain throughput by monitoring the process; monitoring personnel and resources; studying methods; implementing cost reductions; facilitating root cause analysis activities to failures within the process and report findings
- Perform other duties as assigned
