Creative Designer - LovePeaceHarmony - Fort Lauderdale, Florida
(2022-03)
Office Assistant - Alliance for Affordable Healthcare - Greenville, SC
(2007-04 - 2020-10)
- Scheduled appointments for business owner by outbound telephone calls.
- Received inbound customer service calls.
- Contacted clients by phone calls and emails to retain client base.
- Responded promptly to any changes or cancellations of existing appointments.
- Provided general clerical support such as filing, faxing, copying documents.
- Researched solutions for complex problems associated with appointment scheduling.
- Organized files, faxed reports and scanned documents.
Account Representative - AT&T Yellow Pages Advertising - Greenville, SC
(2000-08 - 2007-03)
- Consistently increased sales by developing key customer relationships.
- Reviewed contracts, invoices and other documents for accuracy.
- Generated new business through cold-calling prospective clients.
- Actively participated in weekly team meetings to discuss progress on sales requirements.
- Responded quickly to customer inquiries via phone or email.
- Developed and maintained solid client relationships by regularly following up on clients current advertising programs.
- Introduced new company products and services to existing clients to boost revenue.
- Generated appointments and quotes through proactive outbound prospecting and lead activity management.
- Listened to customer needs to identify and recommend best products and services.
- Actively participated in weekly team meetings to discuss progress on current and upcoming projects.
