A/R Specialist - Estabrook Corporation - Berea, OH
(2020-02)
All A/R inquires including
- Accurate and timely processing of customer invoices on a daily basis including on customer portals.
- Applying payments and posting of cash receipts as well as processing of credit card and web orders.
- Process credit card or ACH payments for A/R balances as directed by the customer.
- Maintain and keep secure all customer credit card files/lists.
- Consistent follow up and processing of statements for collections
- Review of receivables on a weekly basis and follow upon past due accounts by phone or email.
- Send monthly statements.
- Customer information maintenance in Tribute.
- Credit checks for new customers and credit holds/order release for current customers.
Purchasing/Project Manager/Sales - Kellex - North Ridgeville, OH
(2004-12 - 2020-02)
- Prepared detailed purchase orders for furniture manufacturers, vendors and fabric mills resulting in delivery of the correct components and on-time product deliveries.
- Accurately processed purchase orders by confirming price quotes, item specifications, fabrics, finishes, dimensions and shipping/delivery information.
- Managed all purchase orders for corporate accounts as the sole contact person for price quotes, product specifications and resolving issues pertaining to purchase orders.
- Expedited purchase orders; Investigated and resolved shipping issues, such as shortages, damages, MIS-shipments and lost goods.
- Processed and managed over 325 purchase orders in 2018, totaling over $11.3 million.
- Prepared and maintained detailed statistical data using Microsoft Excel, Dashboard and SAP database to manage all pertinent purchase order information.
- Effectively communicated both verbally and written with customers, sales team and Management on open purchase orders, shipments, backorders and any outstanding issues.
- Improved vendor relations through communication including plant visits, in-house meetings and phone calls to improve product quality and to reduce production lead-times.
Inside Sales Representative - 3 D Metals - Valley City, OH
(2001-04 - 2004-07)
- Present and sell company products: (Copper, Brass, Low and Hi- Carbon Steel, and Stainless Steel) and services to new and existing customers
- Prospect and contact potential customers
- Reach agreed upon sales targets by the deadline
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of latest developments
- Create sales material to present to customers
