Angela Johnson

Compassionate and detail-oriented Front Desk Administrator with experience in hospice care and property management. Skilled in patient coordination, administrative operations, and customer service in fast-paced environments. Proven ability to manage front desk functions, support clinical teams, and provide a welcoming, professional experience for patients and families. Seeking to contribute strong organizational and interpersonal skills to Hospitals and clinics.

Office Manager - Administrator - Guardian Angels Hospice - Atlanta, GA

(2023-01)

• Managed daily administrative operations for a hospice care provider
• Coordinated patient admissions, documentation, and scheduling of care services
• Answered multi-line phones, assisting patients and families with compassion and professionalism
• Maintained accurate patient records while ensuring strict HIPAA compliance
• Collaborated with nurses and care teams to ensure seamless patient support
• Assisted with insurance verification and intake processing

Assistant Manager - Ashgrove Apartments - Atlanta, GA

(2023-12 - 2025-06)

• Supported daily operations of a residential community, including leasing and resident relations
• Handled administrative tasks such as documentation, recordkeeping, and reporting
• Provided excellent customer service by addressing resident concerns and resolving issues
• Assisted with rent collections, payment processing, and account management
• Managed office operations and supported staff to ensure smooth workflow

High School Diploma