Angela Logan

Over 20 years of professional Administrative and customer service experience. Superior presentation, interpersonal, leadership and communication skills. Excellent verbal and written dexterity. Cohesive team player with ability to work independently.

Propensity to adapt to fast paced, ever-changing environments. Capacity to acclimatize to new programs readily with little instruction. Highly skilled professional with experience in client services, project management, medical and insurance billing, marketing, public relations and sales.

Typing: 60+ words per minute

Leasing and Community Manager - Marymount University

(2024-07)

• Oversee all aspects of student housing selection and assignment processes, including communication coordination
• Lead marketing and outreach initiatives to increase awareness of housing options through social media, campus events, and partnerships
• Maintain accuracy of housing assignments using multiple systems and prepare monthly reports for senior leadership
• Evaluate and recommend improvements to systems and procedures to enhance operational efficiency
• Conduct market analysis to identify trends, competitor strategies, and growth opportunities
• Manage student billing, payments, and rent collection processes
• Support occupancy and revenue goals through tenant management, marketing strategies, and community networking
• Provide students with guidance on financial responsibilities, payment options, and financial aid understanding
• Partner with Student Financial Services to ensure billing accuracy through reconciliations and adjustments
• Address financial inquiries promptly and effectively
• Manage housing-related expenses and ensure compliance with Arlington County affordable housing requirements
• Coordinate with property management on maintenance billing and administrative operations
• Build and maintain relationships with community partners to support marketing efforts
• Meet weekly with leadership to review initiatives and tenant delinquencies
• Coordinate check-in/check-out processes, room changes, and maintain housing databases
• Perform leasing activities including tours, applications, and lease preparation
• Manage partnership with Placemakr and provide updates to senior leadership
• Monitor delinquent accounts, communicate with tenants and parents, and manage payment plans and collections

Financial Analyst - City of Manassas Park

(2023-10 - 2024-03)

• Reviewed invoices for proper authorization and processed payments, refunds, and reimbursements
• Supported Accounts Payable operations including purchase card processing and vendor payments
• Assisted with billing, invoicing, and bank deposits
• Supported payroll and ensured timely payments to benefit vendors
• Processed accounts and payments in compliance with financial policies
• Conducted financial research and analysis to resolve complex issues
• Performed account reconciliations across accounts payable, receivable, and benefits
• Ensured compliance with city policies, procedures, and regulations
• Assisted in developing and maintaining standard operating procedures

Financial Associate I - Maryland Department of Housing and Community Development

(2021-07 - 2023-10)

• Managed accounts receivable/payable, billing, reconciliations, and collections
• Set up new vendors and ensured accurate payment processing
• Analyzed financial data to ensure proper application of payments
• Processed subsidized housing payments and responded to program inquiries
• Handled high-volume workload, including 80+ vendor setups and 200+ payments daily
• Trained new employees

Healthcare Reimbursement Technician - Virginia Department of Corrections

(2020-08 - 2021-07)

• Reviews data required for proper management of offender Medicaid coverage
• Facilitated enrollment of offenders in Medicaid via Support to the institutions and direct application submissions
• Submits required coverage updates to the Department of Medical Assistance Services (DMAS) Central Processing Unit (CPU)
• Reviewed CORIS and other reports to identify offenders Medicaid coverage
• Served as the primary contact for offender enrollment questions with DMAS CPU
• Reviewed daily reports on the admissions of inmates to hospitals or facilities
• Worked with reentry specialist to ensure proper Medicaid coverage upon release
• Entered new admissions of inmate to Access systems
• Checked MMIS system to ensure proper renewal dates and helped provide documents needed for renewal process

Reimbursement Technician - NVMHI

(2018-08 - 2020-08)

• Accounts payable/receivable functions for over 200 patients
• Word directly with insurance companies to verify health coverage
• Manage overpayments and payment retractions with insurance companies
• Post insurance and patient checks to medical accounts
• Resolve claim rejections and denials from insurance carriers
• Post hospital census
• Conduct patient intakes, and discharges daily
• Billed daily Temporary Detention Orders for inmates admitted to the hospitals for payment

Account Payable/Receivable Specialist - SFMC

(2017-10 - 2018-07)

• Accounts payable/receivable functions for over 110 communities
• Work directly with the property managers and vendors
• Maintain, post and reconcile homeowner payables/receivables
• Research and resolve homeowner concerns and complaints
• Process and calculate (prorate) settlements for all new homeowners
• Update and maintain accurate customer information in database
• Research account discrepancies
• Work directly with the accountants to ensure proper general ledger accuracy

Billing Administrator - Greenbrook TMS NeuroHealth Center

(2016-07 - 2017-09)

• Prepare medical billings for patients and claims for insurance carriers
• Resolve claim rejections and denials from insurance carriers
• Review patient accounts regularly to maximize revenue collections
• Ensure billing and claims processing comply with all regulatory requirements
• Prepare monthly management reports
• Manage receivables and set up patient payment plans
• Manage overpayments and payment retractions with insurance carriers

Clinical Technician - Genetics & IVF Institute

(2015-11 - 2019-09)

• Maintain and update patient information in the electronic medical record
• Maintain, stock and order patient supply as needed
• Perform Phlebotomist duties as required
• Process and store retrievals according to established policies and procedures
• Assisted the Doctors in fertility procedures
• Trained new employees
• Responsible for going over patients charts with them before any surgical procedures

Cash Collections Specialist - Inova

(2013-12 - 2016-02)

• Submit claims to insurance carriers
• Maintain and update patient accounts, including insurance verification
• Place an average of 80 collection calls daily and arrange patient payment schedules
• Process 80-200 electronic insurance payments per day
• Trained new employees
• Responsible for processing patient payments, preparing bills, invoices and bank deposits

Manager - The Women's Center

(2011-05 - 2013-12)

• Collect and monitor delinquent accounts
• Post patient charges, payments, adjustments, and insurance checks
• Prepare daily deposits and submit insurance claims
• Conduct patient intakes, register all patients and verify patient insurance
• Prepare monthly patient statements and office account payables
• Conducted new employee orientation and trained new employees

OB Technician - Georgetown University Hospital

(2008-03 - 2011-05)

• Sterilize and prepare all instruments for all OB procedures including C-Sections
• Interview patients and collect demographic data
• Take vitals for new mothers and newborns
• Respond to all call bells and answer questions from patients and assistants
• Maintain and order supplies for the unit
• Transport mothers and newborns between various units
• Provide nursing care to newborns including bathing and feeding
• Perform Phlebotomy on incoming mothers and newborns
• Maintain strict patient confidentiality and comply with all HIPAA regulations