Leasing and Community Manager - Marymount University
(2024-07)
- Oversee all aspects of student housing selection and assignment processes, including communication coordination
- Lead marketing and outreach initiatives to increase awareness of housing options through social media, campus events, and partnerships
- Maintain accuracy of housing assignments using multiple systems and prepare monthly reports for senior leadership
- Evaluate and recommend improvements to systems and procedures to enhance operational efficiency
- Conduct market analysis to identify trends, competitor strategies, and growth opportunities
- Manage student billing, payments, and rent collection processes
- Support occupancy and revenue goals through tenant management, marketing strategies, and community networking
- Provide students with guidance on financial responsibilities, payment options, and financial aid understanding
- Partner with Student Financial Services to ensure billing accuracy through reconciliations and adjustments
- Address financial inquiries promptly and effectively
- Manage housing-related expenses and ensure compliance with Arlington County affordable housing requirements
- Coordinate with property management on maintenance billing and administrative operations
- Build and maintain relationships with community partners to support marketing efforts
- Meet weekly with leadership to review initiatives and tenant delinquencies
- Coordinate check-in/check-out processes, room changes, and maintain housing databases
- Perform leasing activities including tours, applications, and lease preparation
- Manage partnership with Placemakr and provide updates to senior leadership
- Monitor delinquent accounts, communicate with tenants and parents, and manage payment plans and collections
Financial Analyst - City of Manassas Park
(2023-10 - 2024-03)
- Reviewed invoices for proper authorization and processed payments, refunds, and reimbursements
- Supported Accounts Payable operations including purchase card processing and vendor payments
- Assisted with billing, invoicing, and bank deposits
- Supported payroll and ensured timely payments to benefit vendors
- Processed accounts and payments in compliance with financial policies
- Conducted financial research and analysis to resolve complex issues
- Performed account reconciliations across accounts payable, receivable, and benefits
- Ensured compliance with city policies, procedures, and regulations
- Assisted in developing and maintaining standard operating procedures
Financial Associate I - Maryland Department of Housing and Community Development
(2021-07 - 2023-10)
- Managed accounts receivable/payable, billing, reconciliations, and collections
- Set up new vendors and ensured accurate payment processing
- Analyzed financial data to ensure proper application of payments
- Processed subsidized housing payments and responded to program inquiries
- Handled high-volume workload, including 80+ vendor setups and 200+ payments daily
- Trained new employees
Healthcare Reimbursement Technician - Virginia Department of Corrections
(2020-08 - 2021-07)
- Reviews data required for proper management of offender Medicaid coverage
- Facilitated enrollment of offenders in Medicaid via Support to the institutions and direct application submissions
- Submits required coverage updates to the Department of Medical Assistance Services (DMAS) Central Processing Unit (CPU)
- Reviewed CORIS and other reports to identify offenders Medicaid coverage
- Served as the primary contact for offender enrollment questions with DMAS CPU
- Reviewed daily reports on the admissions of inmates to hospitals or facilities
- Worked with reentry specialist to ensure proper Medicaid coverage upon release
- Entered new admissions of inmate to Access systems
- Checked MMIS system to ensure proper renewal dates and helped provide documents needed for renewal process
Reimbursement Technician - NVMHI
(2018-08 - 2020-08)
- Accounts payable/receivable functions for over 200 patients
- Word directly with insurance companies to verify health coverage
- Manage overpayments and payment retractions with insurance companies
- Post insurance and patient checks to medical accounts
- Resolve claim rejections and denials from insurance carriers
- Post hospital census
- Conduct patient intakes, and discharges daily
- Billed daily Temporary Detention Orders for inmates admitted to the hospitals for payment
Account Payable/Receivable Specialist - SFMC
(2017-10 - 2018-07)
- Accounts payable/receivable functions for over 110 communities
- Work directly with the property managers and vendors
- Maintain, post and reconcile homeowner payables/receivables
- Research and resolve homeowner concerns and complaints
- Process and calculate (prorate) settlements for all new homeowners
- Update and maintain accurate customer information in database
- Research account discrepancies
- Work directly with the accountants to ensure proper general ledger accuracy
Billing Administrator - Greenbrook TMS NeuroHealth Center
(2016-07 - 2017-09)
- Prepare medical billings for patients and claims for insurance carriers
- Resolve claim rejections and denials from insurance carriers
- Review patient accounts regularly to maximize revenue collections
- Ensure billing and claims processing comply with all regulatory requirements
- Prepare monthly management reports
- Manage receivables and set up patient payment plans
- Manage overpayments and payment retractions with insurance carriers
Clinical Technician - Genetics & IVF Institute
(2015-11 - 2019-09)
- Maintain and update patient information in the electronic medical record
- Maintain, stock and order patient supply as needed
- Perform Phlebotomist duties as required
- Process and store retrievals according to established policies and procedures
- Assisted the Doctors in fertility procedures
- Trained new employees
- Responsible for going over patients charts with them before any surgical procedures
Cash Collections Specialist - Inova
(2013-12 - 2016-02)
- Submit claims to insurance carriers
- Maintain and update patient accounts, including insurance verification
- Place an average of 80 collection calls daily and arrange patient payment schedules
- Process 80-200 electronic insurance payments per day
- Trained new employees
- Responsible for processing patient payments, preparing bills, invoices and bank deposits
Manager - The Women's Center
(2011-05 - 2013-12)
- Collect and monitor delinquent accounts
- Post patient charges, payments, adjustments, and insurance checks
- Prepare daily deposits and submit insurance claims
- Conduct patient intakes, register all patients and verify patient insurance
- Prepare monthly patient statements and office account payables
- Conducted new employee orientation and trained new employees
OB Technician - Georgetown University Hospital
(2008-03 - 2011-05)
- Sterilize and prepare all instruments for all OB procedures including C-Sections
- Interview patients and collect demographic data
- Take vitals for new mothers and newborns
- Respond to all call bells and answer questions from patients and assistants
- Maintain and order supplies for the unit
- Transport mothers and newborns between various units
- Provide nursing care to newborns including bathing and feeding
- Perform Phlebotomy on incoming mothers and newborns
- Maintain strict patient confidentiality and comply with all HIPAA regulations
