Leasing Consultant at JMC & Co (2025-06 – Present)
- Show apartments to prospective renters, process rental applications, oversee move-ins, and promptly respond to inquiries via phone, email, and EliseAI platform
- Coordinate resident requests for 580 units via Yardi8 with the maintenance and management team
Program Manager at Best of Care (2020-01 – 2025-05)
- Oriented new staff and provided ongoing supervision to current staff of 40 while fulfilling the homecare needs of more than 100 residents
- Responsible for weekend on call coverage for entire Southeastern MA, more than 600 clients
- Coordinated with move managers, care managers, nursing, and social work to provide holistic services to older adults
- Successfully responded to inquiries and closed leads, tracking in HubSpot and finalizing contracts through Adobe
Scheduling/Payroll Coordinator at Best of Care (2018-05 – 2020-01)
- Scheduled all clients at Fuller Village with home care field staff, logging changes
- Processed weekly timecards for 500 home health aides, correcting any discrepancies
Group Exercise Instructor at Boston Sports Clubs (2008-03 – Present)
- Created and executed upbeat yoga, pilates, barre, cycling, and muscle conditioning classes
Manager on Duty at Boston Sports Clubs (2008-04 – 2014-03)
- Created monthly schedules, provided training and supervision of 10-15 front desk associates
Mobility Coordinator at The Ride Eligibility Center (2014-11 – 2018-05)
- Interviewed individuals applying for ADA paratransit eligibility, consulting with providers
- Performed the Tinetti gait and balance and transit skills assessments, documenting in FileMaker
Assistant Property Manager at The Mackin Group (2013-05 – 2014-11)
- Used software programs Appfolio and Yardi to closely monitor AP, AR, expense reports, services and repairs
- Followed legal protocol to evict tenants and market available units
Patient Service Associate at Advance Medical (2010-07 – 2011-08)
- Maintained a database of patient information while collecting, faxing, and filing medical records
- Proofread, formatted, edited, bound, and mailed medical reports
