Angela Young

Results-driven salon owner and cosmetologist with 27+ years' experience managing full-service operations, staff and client services. Proven leader in team development, retail sales and client retention—managed a team of 10+, served 50+ weekly clients with ~90% retention, and increased new bookings by ~35% through targeted local and social marketing. Also experienced as a caregiver/CNA providing compassionate in-home care, medication administration and care documentation; reliable, adaptable and customer-focused.

Cosmetologist/salon owner/educator - Glitz & Glamour - Lebanon

(1996-04)

• Owned and operated a full-service salon, overseeing daily operations, staff management, scheduling, and financial performance for 27+ years.
• Delivered advanced cosmetology services (cuts, color, chemical treatments, styling) to 50+ clients weekly while maintaining a ~90% client retention rate.
• Hired, trained, and mentored a team of 10+ stylists and assistants; developed in-house training programs and continuing-education workshops to raise service quality.
• Implemented local and social-media marketing strategies that grew new client bookings by approximately 35% and increased repeat business.
• Managed P&L, vendor relationships, inventory procurement, and cost controls, improving profitability through targeted upselling and expense optimization.
• Designed and led hands-on educational classes for aspiring cosmetologists and professionals, preparing curriculum and assessment materials.
• Ensured strict compliance with health, safety, and licensing regulations, maintaining high standards of cleanliness and customer satisfaction.

Caretaker/CNA - Vicki Gordon - Lebanon

(2023-02 - 2026-02)

• Provided daily in-home personal care and companionship for an elderly patient over a 3-year period, assisting with ADLs including bathing, dressing, and grooming.
• Administered medications, monitored vitals (blood pressure), and delivered breathing treatments as needed.
• Prepared meals, performed light housekeeping, and coordinated transportation to medical appointments.
• Supported physical and occupational therapy sessions and followed care plans while maintaining professional, compassionate communication with patient and family.
• Documented care activities and helped maintain a safe, comfortable living environment.

Event Planner and Caterer - TAZE events & catering - Lebanon

(2023-10)

Plan and execute private events and catering services—from menu development, meal prep and on-site cooking to décor, event styling and vision boards. Provide client consultations, coordinate vendors, manage budgets and timelines, ensure food safety and quality, and deliver personalized service for baby showers, bridal brunches, weddings and holiday celebrations. Built repeat business through attention to detail and consistent client satisfaction.

Cosmetologist - Cosmetology - Madison University (1995-02 - 1996-02)