Angelica Chavez

Motivated Sam Houston State University student with experience in customer service through the Campus Bookstore. Seeking new opportunities to expand my skills and gain valuable professional experience. I am a fast learner, adaptable, dependable, and always ready to take on new challenges in a dynamic work environment.

Bookstore Associate at Sam Houston Bookstore (2025-12 – Present)

• Provided a welcoming and friendly environment to ensure a positive customer experience
• Process sales transaction accurately and efficiently using cash system and POS system
• Collaborated with team members to maintain high levels of customer satisfaction and store organization
• Managed incoming phone calls and assisted customers with inquiries in a professional manner
• Delivered customer service support, including handling exchanges, returns, and policy compliance procedures

Bachelor of Business Administration – Sam Houston State University (2025-08)

High School Diploma – Latexo Highschool (2025-05)