Angelica M Torres

Experienced Contract and Event Management Professional with a strong background in vendor negotiation, contract compliance, proposal development, RFQ processes, and invoice reconciliation. Skilled in project coordination, financial tracking, and facilitating high-level logistics for large-scale events. Known for clear communication, customer support expertise, problem solving, and the ability to manage multiple tasks with accuracy and professionalism.

Event Coordinator and Customer Service Facilitator - Abraham-Hicks Publications - Boerne, TX

(2004-10)

• Negotiated contracts with venues, vendors, and service providers to secure cost-effective agreements.
• Developed and managed RFQs and proposals, securing competitive pricing.
• Oversaw invoice reconciliation, payment tracking, and resolution of discrepancies.
• Managed event budgets, forecasting costs and optimizing financial outcomes.
• Coordinated logistics including venues, transportation, hotels, F&B, speakers, and A/V.
• Supervised event operations including staffing, set-up, and tear-down.
• Prepared event statistics, speaker materials, and booth coordination.
• Provided customer service through inbound calls, issue resolution, and product guidance.

Sales Representative - West Corporation - San Antonio, TX

(2002-02 - 2004-10)

• Assisted customers in determining needs and selecting appropriate products.
• Resolved client concerns promptly to improve satisfaction and retention.
• Recommended solutions and managed customer inquiries effectively.

Communications - South University (2004-01) San Antonio, TX

Communications - University of New Mexico (2002-01) Albuquerque, NM

Diploma - Southside High School (2001-01) San Antonio, TX