Angelina Avila

Friendly and dependable customer service professional with experience in retail, cash handling, and assisting customers in a fast-paced environment. Skilled in providing excellent customer service, operating point-of-sale systems, stocking merchandise, and maintaining an organized store. A quick learner with strong communication, teamwork, and problem-solving skills who is committed to creating a positive experience for every customer.

Customer Service Associate - Walgreens - Waukegan, IL

(2025-07 - 2026-06)

• Greeting customers and providing excellent customer service
• Assisted customers in locating products and addressed inquiries to enhance shopping experience
• Resolved customer concerns, processed returns, and facilitated exchanges to ensure satisfaction
• Operating the cash register and handling cash, credit, and digital payments
• Promoted rewards programs, highlighted promotions, and communicated special offers to encourage customer engagement
• Facilitated online order pickups in store
• Stocking shelves and making sure products are faced

Cleaner Helper - Jeron Electronics - Niles, Illinois

(2024-09 - 2025-07)

• Maintained cleanliness in work areas and equipment to ensure safety and hygiene
• Executed floor cleaning by sweeping, mopping, vacuuming carpets, and washing windows to ensure a hygienic environment
• Scrubbed sinks, toilets, countertops, mirrors, walls and other surfaces
• Supported routine cleaning tasks with proper supplies to maintain cleanliness
• Dusted surfaces in offices and classrooms to maintain a clean environment
• Responded to spills promptly following safety procedures to prevent accidents

Warren Township High School