Brian Nicholson

Adaptable and detail-oriented professional with a solid background in customer service and delivery operations. Known for strong problem-solving and communication skills, contributing to smooth operations and client satisfaction.

Rental Car Supervisor at EDS SERVICE SOLUTIONS (2025-10 – 2026-04)

• Managed daily operations of rental car fleet and ensured vehicle readiness.
• Coordinated customer service efforts to enhance client satisfaction and resolve issues.
• Provided exceptional customer service to ensure customers had a pleasant experience with their rental car.

Delivery Driver at Amazon (2025-01 – 2026-03)

• Delivered packages efficiently to residential and commercial locations.
• Operated delivery vans following safety protocols and traffic regulations.
• Communicated with dispatch for route updates and delivery instructions.
• Loaded and unloaded packages, ensuring proper handling procedures.
• Resolved customer inquiries related to deliveries promptly and courteously.
• Drove safely in all weather conditions including rain, snow, sleet, ice.

Valet Driver at Laz (2024-06 – 2025-02)

• Cooperated with team members to ensure smooth operations.
• Monitored vehicle conditions for potential issues or damages.
• Followed safety protocols while driving and parking vehicles.
• Parked and retrieved guest vehicles quickly to avoid long wait times.
• Greeted guests and answered questions about valet service, directions and local attractions.
• Greeted customers upon arrival and provided parking instructions.

Middle Mile Delivery Driver at Music City Delivery (2023-08 – 2024-06)

• Navigated delivery routes using GPS to ensure timely and efficient service.
• Communicated with customers to confirm delivery details and address concerns.
• Followed local traffic laws and regulations to ensure safe driving practices.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Transported and safely delivered items to prevent damage or loss.

Cashier at Star Team International (2007-02 – 2021-01)

• Processed cash, credit, and digital payments at point of sale.
• Executed customer transactions efficiently, ensuring accuracy and prompt service.
• Provided assistance to customers by answering product inquiries and offering recommendations.
• Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
• Resolved customer complaints professionally and promptly, contributing to customer satisfaction.

High School Diploma – Cornerstone Christian Correspondence School (2024-11)

Some College (No Degree) in Truck Driving – Caribbean Maritime University (2022-03)