15 years working on the business side of interior design from customer service to billing while also assisting interior designers. I worked for a trade showroom as an office manager for 7 years, but I also helped the designers find what they were looking for. I've since worked for an interior design firm where I still do the office work, but also assist the designers. From selections, to presentations and photoshopping a room together
February 2018 - PRESENT
Evelyn James Interiors, Pittsburgh (Shadyside) - Office Manager +
- Client Facing: Sending quotes/invoices (Quickbooks), Receiving payments, Keeping clients up-to-date with their orders, Assisting in scheduling appointments with clients & delivery services, Creating Presentations (Photoshop & Powerpoint) and Specification/construction documents
- Vendor/Office: Creating/sending POs and entering/paying bills (QB), Communicating with vendors for updates and Scheduling appointments
- Bookkeeping: Entering payments and reconciliations (QB)
- Design: Keeping studio organized and up-to-date, Assisting in selections for Clients Some CAD work and Ad creation
- Extensive use of Microsoft suites
May 2017 -Jan 2018 & June 2019-October 2022
Lauren Levant Interior, Pittsburgh (Shadyside) - Design & Showroom Assistant
- Showroom: Keeping all items stocked and organized, Cleaning coffee machine, Receiving/opening boxes and Keeping Design Library current and organized
- Design: Assisting in selections for Clients, Specification/Construction documents, Client Presentations using the LLI format and Some CAD work
- Studio Designer: Entering items into the program, Creating estimates and Purchase Orders
- Keeping spreadsheets for clients in order & statuses updated
- Both MAC & Windows interfaces
May 2016 - January 2018
Design Trade MKT, Pittsburgh (Strip) - Billing Specialist
- Entering bills, billing clients and submitting payments
October 2010 - April 2016
Design Trade MKT, Pittsburgh (Strip) - Office Manager
- Quickbooks:
- Designer Clients: Creating estimates & invoicing
- Vendors: Creating/submitting POs, entering bills/charges, paying bills & submitting payments
- Client: Answer emails, phone calls & faxes, Pricing items, Keeping designers up-to-date on their orders, Assisting designers in finding items in the showroom, from vendors we do business with, Receiving payments and Quotes & Invoice for designers
- Vendor: Answer emails, phone calls and faxes, Ordering items, entering/paying bills, Keeping track of all orders and Communicating with Sales Reps
May 2016- May 2017
Levin Furniture, Pleasant Hills - Office Manager
- Running an office of 6 staff; Including myself, two full-time and 4 part-time associates
- Assisting sales staff: helping with questions, finding stock, updating on status, teaching technology and assisting with learning
- Clients: Waiting on customers, assisting sales staff with customers, calling customers with updates, and answer phone calls
- Managerial duties: New hire training, weekly & monthly reports, payroll (ADP), keeping staff motivated and up-to-date.
- Reports: Past due orders, open credits, account reconciliation, etc
- Technology: DOS and Salesforce POS
July 2010- May 2017
Levin Furniture, McMurray - Office Associate
- Assisting sales staff: helping with questions, finding stock, updating on status, teaching technology and assisting with learning
- Customer Service: Assisting sales staff, waiting on customers (taking payments/helping with paperwork), answering phones, assisting with order sales or pick ups
