Senior Administrative Assistant - Sodexo - Powell, WY
- Provided high-level administrative support to senior executives, managing calendars, scheduling meetings, and coordinating travel arrangements
- Developed and implemented efficient office procedures and systems to improve workflow and increase productivity
- Maintained confidential files and records, ensuring accuracy and compliance with company policies
- Prepared detailed reports, presentations, and correspondence for executive review
- Managed incoming calls, emails, and mail distribution in a timely manner
- Coordinated logistics for meetings, conferences, and special events including venue selection, catering arrangements, and audiovisual setup
- Created expense reports using accounting software to track expenditures accurately
- Assisted in the preparation of budgets by gathering data on expenses and analyzing trends
- Collaborated with cross-functional teams to facilitate project coordination and completion within deadlines
- Performed research tasks such as gathering information from various sources for executive decision-making purposes
- Maintained inventory of office supplies; ordered new supplies when necessary while adhering to budget constraints
- Screened phone calls; took messages or redirected calls as appropriate
- Scheduled appointments; maintained an organized calendar for multiple team members
- Organized meetings by booking conference rooms or virtual meeting platforms
- Distributed memos or other communications internally or externally as needed
- Prepared agendas ahead of time for upcoming meetings or events
- Drafted professional correspondence such as letters or emails on behalf of senior executives
- Proofread documents before they were sent out internally or externally
- Maintained electronic filing system ensuring all documents were properly labeled
- Greeted visitors upon arrival at the office
- Assembled materials needed for presentations
- Served as point person for maintenance issues in the office
- Managed and updated contact lists for senior executives
- Coordinated with IT department to troubleshoot any technical issues
- Assisted in the onboarding process of new employees by providing necessary paperwork and information
- Prepared meeting minutes or summaries as requested by senior executives
- Handled sensitive information with confidentiality and discretion
- Provided administrative support during budget planning and tracking processes
- Created and maintained spreadsheets, databases, and other records to track important data
- Developed effective filing systems to ensure easy retrieval of documents when needed
- Collaborated with HR department on employee engagement initiatives such as team-building activities or recognition programs
- Managed office equipment maintenance, including troubleshooting issues and coordinating repairs
- Assisted in the preparation of presentations using PowerPoint or other presentation software
- Conducted research on industry trends, competitors, or potential business opportunities
- Supported senior executives in preparing for meetings by gathering relevant materials or reports
- Maintained a professional appearance at all times while representing the company
- Responded promptly to inquiries from clients, vendors, or colleagues via phone or email
Lead baker/cook - Sodexo - Powell, WY
- Oversaw daily operations of bakery, including production, inventory management, and quality control
- Developed new recipes for specialty baked goods to meet customer demands and increase sales
- Maintained high standards of food safety and sanitation practices throughout the bakery
- Managed ingredient inventory to ensure availability while minimizing waste
- Trained new bakers on proper techniques, recipes, and equipment operation
- Performed regular inspections of equipment to identify maintenance needs or potential issues
- Monitored product quality through regular taste tests and visual inspections before packaging or display
- Created detailed production schedules based on demand forecasts and special orders
- Coordinated with other departments such as sales and marketing to plan promotions or seasonal offerings
- Implemented portion control measures to optimize ingredient usage without compromising product quality
- Ensured compliance with health regulations by maintaining accurate records of temperature logs and cleaning schedules
Shift Supervisor - Sodexo - Powell, WY
- Developed and implemented standardized recipes and cooking techniques to maintain consistent quality across all menu items
- Trained new cooks on proper food preparation, cooking methods, and safety procedures, resulting in improved productivity and adherence to health regulations
- Maintained a clean and organized kitchen environment by enforcing sanitation standards and implementing efficient cleaning schedules
- Ensured compliance with health department regulations regarding food handling, storage temperatures, cleanliness, and hygiene practices
Server and Bartender - Hansel and gretals - Powell, WY
Seated customers, took orders, delivered food, delivered great customer service, cashed out customers, and bussed and reset tables.
- Provided exceptional customer service by taking and delivering accurate food and drink orders in a timely manner
- Utilized extensive knowledge of cocktails, beers, and wines to make recommendations to patrons based on their preferences
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Collaborated with kitchen staff to ensure efficient flow of food orders from the kitchen to the customers' tables
- Managed cash transactions accurately and efficiently while adhering to company cash-handling procedures
- Created a welcoming atmosphere for guests by engaging in friendly conversation and providing personalized service
- Prepared garnishes for drinks and ensured that all beverages were presented attractively
- Assisted in inventory management by monitoring stock levels of alcohol, mixers, garnishes, and other bar supplies
- Handled difficult situations with tact and professionalism to ensure customer satisfaction was maintained at all times
- Executed opening/closing duties including setting up/breaking down the bar area, restocking supplies, cleaning glassware, etc
- Trained new servers on menu items, wine pairings, cocktail recipes, and proper serving techniques
- Suggested weekly specials which led to an increase in sales
- Developed signature cocktails that became popular among regular customers leading to an increase in repeat business
- Maintained accurate records of daily sales transactions
- Cultivated relationships with regular customers
- Demonstrated exceptional multitasking skills during peak hours managing an average of 10 tables simultaneously
- Collaborated with management on promotional events
General Manager - Cowtown cafe - Cowley, WY
I was in charge of all restaurant functions. employees, food prep and quality, and customer service Among others
- Oversaw all aspects of restaurant operations, including staff management, customer service, and financial performance
- Implemented cost-saving measures
- Developed and executed strategies to increase revenue and profitability
- Led a team of employees, providing training, guidance, and support to ensure high-quality service delivery
- Established and maintained relationships with vendors to negotiate favorable pricing terms and ensure timely delivery of supplies
- Created and implemented standard operating procedures (SOPs) to improve efficiency and consistency across all departments
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
- Collaborated with the marketing department to develop promotional campaigns that increased customer traffic
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions as needed
- Managed inventory levels effectively, minimizing waste while ensuring sufficient stock availability at all times
- Resolved customer complaints promptly and satisfactorily, maintaining a high level of customer satisfaction
- Implemented employee incentive programs to boost morale, productivity, and overall job satisfaction within the team
- Analyzed financial statements regularly to identify trends or issues requiring attention; made data-driven decisions accordingly
- Instituted cross-training initiatives among staff members leading to improved operational flexibility during peak hours
- Introduced new menu items based on market research
- Conducted regular staff meetings to communicate goals, provide updates, and foster a positive team culture
- Collaborated with the executive chef to create seasonal menus that showcased local ingredients and attracted new customers
- Developed and implemented training programs for new hires, ensuring consistent service standards across all shifts
- Instituted quality control measures to ensure food safety standards were met consistently
- Maintained strong relationships with key stakeholders including suppliers, contractors, and regulatory agencies
- Analyzed sales data regularly to identify trends or opportunities for upselling; trained staff accordingly
- Spearheaded community engagement
