Medical Assistant Instructor at The College of HealthCare Professions (2022-12 – 2026-03)
- Developed comprehensive training programs for clinical staff to enhance skills in DME fitting, bracing, and Orthopaedics-specific clinical procedures.
- Ensured 100% compliance with OSHA, HIPAA, and accreditation standards across all clinical program activities and classroom environments.
- Coordinated strategic plans for clinical programs to ensure alignment with National Certification requirements and organizational goals.
- Oversaw daily operations including resource allocation for clinical labs and supervised staff to maintain a high standard of clinical instruction.
Lead Medical Assistant at Patriot Heart and Vascular (2022-01 – 2023-01)
- Supervised clinical staff and managed patient flow, ensuring efficient rooming, EKG performance, and vital sign documentation.
- Scheduled outpatient cardiac procedures and obtained prior authorizations while maintaining accurate documentation in Electronic Medical Records.
- Collaborated with healthcare providers to coordinate necessary documentation and clinical information for high-acuity patient care.
- Managed a high volume of incoming patient inquiries and pre-authorizations, maintaining strict adherence to HIPAA guidelines.
Certified Medical Assistant at FastMed Urgent Care (2021-01 – 2022-01)
- Assisted physicians in providing urgent care services, including suture removal, wound care, and medication administration in a fast-paced environment.
- Prepared patient charts and documented histories accurately to support efficient patient flow and physician workflow.
- Performed clinical tasks including venipuncture, UA collections, and emergency triage while maintaining CPR readiness.
- Educated patients on post-treatment care and medication instructions to improve patient outcomes and clinic efficiency.
Revenue Cycle Specialist at Inpatient Progressive HealthCare (2018-12 – 2021-01)
- Performed CPT and ICD-10 benefits verification to ensure accurate billing for clinical encounters and surgical procedures.
- Coordinated with insurance companies to follow up on outstanding AR balances and resolve denied claims.
- Audited patient accounts for coding accuracy to optimize revenue cycle efficiency and ensure compliance with healthcare regulations.
- Generated monthly invoices and reports for hospital encounters, contributing to streamlined financial operations.
Lead Medical Assistant at HILLCROFT MEDICAL CLINIC (2015-08 – 2018-08)
- Assisted physicians in physical examinations and scheduled specialty procedures to maximize clinic productivity.
- Documented and obtained prior authorizations for prescriptions and advanced imaging including MRIs and CT scans.
- Prepared patients for treatment by administering injections, triaging symptoms, and accurately charting vital signs.
- Acted as a liaison between the medical clinic, hospitals, and pharmacies to coordinate patient care and refill requests.
