Risk Adjustment Representative
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Retrieval of medical records from medical offices through EMR or paper records.
Risk Adjustment Representative - Humana - Johnson City, TN
(2019-06)
Retrieval of medical records from medical offices through EMR or paper records.
Medical Records Field Technician - CIOX Health - Tri-Cities, TN
(2018-04)
Retrieval of medical records for insurance companies.
Medical Records/Human Resources - Encompass Home Health - Rutherfordton, NC
(2014-06 - 2017-09)
OFFICE MANAGER - Huedo Diagnostics - Rutherfordton, NC
(2003-08 - 2011-10)
Demonstrated and organized work flow for all personnel including; answering phones, scheduling patients, verifying insurance, and facilitated transfer to electronic medical records. Work experience related to all other functions of the medical office.
RECEPTIONIST - Dillard Paper Company - Bristol, VA
(1990-03 - 1992)
Handled all incoming calls and was responsible for various clerical duties.
SWITCHBOARD OPERATOR/ACCOUNTS PAYABLE - Dillard Paper Company - Atlanta, GA
(1988-07 - 1990)
Handled all incoming calls and assisted with payables.
CUSTOMER SERVICE REPRESENTATIVE - Sears Roebuck - Atlanta, GA
(1987-09 - 1988)
Took calls from customers concerning their account
UNIVERSITY OF TENNESSEE (1983 - 1984)
High School Diploma - SCIENCE HILL HIGH SCHOOL (1979 - 1983)