Anita Johnson

Dynamic professional with a proven track record at Baxter Healthcare, adept in leadership and visual inspection skills. Excelled in enhancing production standards and team performance, significantly contributing to quality and efficiency. Skilled in Microsoft Word and troubleshooting, demonstrating exceptional time management and critical thinking abilities. Achieved notable improvements in team productivity and product quality.

FRONT DESK RECEPTIONIST - Lagrange Care Center - Lagrange, Georgia

(2024-03)

• Greeting people with a warm smile
• Manage phone calls
• Managing mail
• Maintaining the Reception area
• Monitoring office supplies
• Verify patient information

PRODUCTION UNIT LEAD - Baxter Healthcare - Opelika, AL

(2016-03 - 2023-11)

Set up and enforced production standards and monitored operations to meet production goals and cost, quality, and delivery standards

• Managed production process and controlled all functioning of machinery and machine parameters in designated area
• Advised guidance, direction, and feedback to employees in designated areas to ensure cycle time performance and quality accuracy
• Trained new and existing employees on 6s methods and processes and evaluated performance of team members
• Familiarized with safety procedures for associated equipment, maintained orderliness within designated areas, and worked with shift leaders to achieve production safety and hygiene goals
• Facilitated production management in establishing and maintaining 6s, work instructions, and training materials
• Executed quality procedures, identified defective materials, and alerted team members and production management to unusual quality trends for corrective action
• Provided monthly statistical reports on team productivity, total revenue, and product quantities
• Oversaw proper documentation for quality control system and production tracking and reviewed quality control documentation completed by machine leaders
• Shaped and motivated a well-performing team through open communication and successful leadership strategies
• Presented senior production managers with regular reports on materials use, output, and other production metrics

Machine Operator - Baxter Healthcare Corporation - Opelika, AL

(2008-01 - 2016-03)

• Visual inspection of dialyzer
• Operated and maintained machinery
• Following instructions, operating safely, and making adjustments to improve performance
• Checked output for flaws performing quality control and packing finished goods
• Perform routine maintenance and inspected for safety issues
• Created and maintained records, reporting problems to Leads, and following reporting procedures

Visual Inspector - West Point Home - Valley, AL

(2000-08 - 2008-01)

Detected defects and the integrity of towels by conducting regular Visual Inspection checks for adherence to established specifications throughout the manufacturing process

Customer Service Representative - Dr. Sims Dentistry - Valley, AL

(2014-05 - 2017-06)

• Provided guidance and educational resources to patients in a kind and courteous manner
• Improved relationships with other team members to achieve office and system service goals
• Completed daily job checklists to the desired standard and within designated timeframe
• Schedule patient follow up appointments
• Verified patient insurance
• Maintained clean environment

Customer Service Representative - Fred's Retail Store - Lanett, AL

(2013-05 - 2014-06)

• Minimized confusion by fulfilling clients product needs and questions
• Resolved customer complaints and store issues
• Increased customer satisfaction by providing a streamlined buying experience
• Adapted to changing work order and production requirements to produce high quality results

CERTIFICATION IN MEDICAL ADMINISTRATIVE ASSISTANT - Medical Administrative Assistant - 1 ON 1 Technical College (2024-05)

ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - BUSINESS ADMINISTRATION - Southern Union State Community College (2015-05)