Anita O’Brien

Versatile Office Administrator and Customer Service Specialist with strong experience supporting business operations, improving workflow efficiency, and delivering exceptional service. Proven ability to organize complex tasks, manage schedules, maintain documentation systems, and create a positive customer experience. Adept at communication, multitasking, and adapting quickly to new environments.

Office Assistant at B.M. Lynn Painting (2024-05 – Present)

• Maintain and organize paper and digital filing systems to support quick information retrieval.
• Assist project managers with scheduling, documentation, and administrative coordination.
• Manage incoming calls, directing customers and contractors to appropriate personnel.
• Support smooth daily operations and project workflows.

Junior Estimator at Majestic Life Contracting (2024-03 – 2024-05)

• Prepared detailed cost estimates for construction projects.
• Assisted with development of competitive bid proposals.

Store Manager at Kelly-Moore Paints (2021-03 – 2024-01)

• Oversaw daily store operations, staffing, and customer service performance.
• Managed inventory controls and ensured product availability for customers and contractors.
• Trained, coached, and supervised team members to improve productivity and service quality.
• Collaborated with sales and specialty reps to meet customer needs and optimize store performance.
• Led initiatives to increase customer satisfaction and operational efficiency.
• Recognized as the top-performing store for new charge accounts in 2023.

Assistant Manager/ Lead Sales/Sales Associate at Kelly-Moore Paints (2014 – 2021)

• Supported store operations including inventory, scheduling, and customer service.
• Trained staff on product knowledge and sales techniques.
• Provided advanced customer support and product recommendations.
• Assisted with inventory and merchandising.

High School Diploma – Del Campo High School (2007-05)