Anji Parker

12+ years of Legal Documentation experience and execution of conventional and government loan programs. Attentive and detail-oriented in gathering borrower information, verifying loan documents, and reviewing files to guide each loan from preapproval to closing. Proficient in MS Office Suite and proprietary mortgage processing software.

Ops Sr Analyst Mkts at Bank of America (2022-10 – 2025-02)

Senior analyst role focused on client documentation review, system data accuracy, regulatory compliance, and due diligence operations.

• Reviewed client documentation and system data to ensure accuracy for client refresh requirements
• Collaborated with sales and client outreach teams to obtain and validate required documents
• Ensured jurisdictional regulatory requirements were met, including Know Your Customer standards
• Conducted client due diligence and enhanced due diligence in accordance with policies, procedures and regulatory guidelines
• Support business with Know Your Customer related queries and requests

Mortgage Servicing Specialist III at Bank of America (2021-08 – 2022-10)

Specialist responsible for escrow analyses, manual statements, loan modifications, and system updates.

• Completed escrow analyses to ensure compliance with investor and regulatory guidelines
• Produced manual statements for loans requiring exception processing
• Ensured accurate servicing and system updates following loan modifications
• Reviewed modification terms and aligned loan tasks to updated conditions

Collateral Administrator III at Bank of America (2018-08 – 2021-08)

Administrator responsible for reviewing legal documents, analyzing collateral documentation, and system record management.

• Reviewed legal documents and created files to separate copies from originals
• Analyzed credit agreements, collateral documents, UCC, title policies, etc.
• Verified attorney-prepared documents for accuracy and loan booking
• Updated SharePoint and uploaded records into (EDR/GFS) systems
• Processed stock power, stock certificates, bonds, and motor vehicle titles
• Identified any discrepancies and communicated with the appropriate contacts
• Validated collateral documents of peers for accuracy

Loan Verification Analyst at Wells Fargo Home Mortgage (2016-01 – 2018-08)

Analyst specializing in bankruptcy legal documents, collateral documentation, and legal processing workflows with multi-state compliance responsibilities.

• Reviewed and signed escalated bankruptcy legal documents; Motion for Relief, Affidavits, Declarations, In-Rem, and Consecutive filers
• Partnered with bankruptcy attorneys to resolve priority files and escalated issues
• Performed complex loan transactions reviews and payment reconciliations
• Validated collateral documentation and supported legal processing workflows
• Ensured compliance across all states as Bankruptcy Liaison

Operations Analyst at Bank of America (2014-08 – 2015-08)

Analyst focused on client onboarding and regulatory compliance across Global Banking platforms.

• Performed client onboarding and enrichment across Global Banking platforms
• Reviewed jurisdictional regulatory requirements were met, including Know Your Customer standards
• Ensured compliance with Anti Money Laundering, Bank Secrecy Act, USA Patriot Act, and Office of Foreign Assets Control
• Verified citizenship documentation for Office of Foreign Assets Control requirements

Bankruptcy Customer Relationship Manager II at Bank of America (2011-07 – 2014-08)

Manager serving as primary point of contact for borrowers in financial hardship, managing bankruptcy loan portfolios across multiple mortgage segments.

• Served as primary point of contact for borrowers experiencing financial hardship
• Managed a portfolio of active and discharged bankruptcy loans through Workflow tools
• Monitored accounts through the loss mitigation for FHA, Freddie Mac, VA, and USDA segments
• Consulted with borrowers and attorneys to communicate bankruptcy requirements
• Analyzed and resolved complex issues across multiple servicing channels

Loan Adjustor Specialist at Wells Fargo Home Mortgage (2009-02 – 2011-07)

Specialist focused on loan adjustments, delinquency resolution, and regulatory compliance including flood insurance and title issues.

• Reviewed and adjusted loans to alleviate delinquency in accordance with investor guidelines
• Restructured payments and terms of loans in retention portfolios to reduce delinquency
• Analyzed collateral documentation and loan write-ups for accuracy
• Resolved title issues and coordinated remediation efforts
• Reviewed flood insurance compliance per FEMA regulatory requirements

Associates Degree in Business – Community College of Rhode Island (1996-12)