Anjolie Castro

• graphic design
• customer service
• sales
• customer relations
• front desk
• stock
• guest experience

05/2023 - 09/2023 Interpreter and Translator

Language Line Solutions, Troy, MI

Being proficient in both English and Spanish

Interpreting simultaneously or consecutively

Meeting with clients to determine their preferences

Keeping conversations confidential

Conversing according to the purpose of events

Translating documents or written materials when necessary

Correctly and efficiently imparting the meaning, tone, and style of the original language

Relaying spoken language with accuracy, speed, and clarity

Processing and imparting information swiftly

Relaying intentions, emotions, and tone in interpretations

Listening carefully to what the speaker is saying

Assimilating speakers' words quickly, including jargon and acronyms

Building up specialist vocabulary banks

Writing notes to aid memory

Using equipment such as microphones and headsets where appropriate

09/2022 - 03/2023 Customer Service Associate

VXI Global solutions, LLC, Los Angeles, CA

Providing helpful information

Answering questions

Responding to complaints

Providing solutions that fit individualized situations

Prioritizing customers' needs at each step of the process

Attracting potential customers by answering product and service questions

06/2022 - 06/2022 trainee

B Ing the Best Inc, West Palm Beach, FL

Greeting customers

Taking orders

Collecting payments

Recommending products

Promoting special deals

Matching cash with records

Arranging food items on trays

Adding napkins and condiments

Cleaning the premises

Responding to inquiries

Maintaining public areas

Providing detailed information on menus

Helping customers with complaints and questions

graduated from palm Beach Central high school, may 2022