Ann Cooper

Reliable and customer-focused professional with experience working in a fast-paced retail environment and assisting customers and team members with daily needs. Strong bilingual communication, multitasking, organization, and problem-solving skills with the ability to learn new systems and procedures quickly. Comfortable working independently, maintaining accuracy, and providing professional and friendly service.

Seeking a Remote Chat Support Agent position where I can use my communication skills, attention to detail, and customer-service experience to assist customers and resolve questions efficiently.

Overnight Stocker - Walmart

(2022-03 - 2024-07)

• Provided helpful and professional assistance to customers while addressing questions and locating merchandise.
• Communicated clearly with customers and team members in a fast-paced work environment.
• Managed multiple responsibilities while maintaining accuracy and attention to detail.
• Assisted with merchandise, inventory, and organizational tasks while following company procedures.
• Maintained organized work areas and ensured merchandise was properly stocked and easy to locate.
• Worked independently during overnight shifts while meeting productivity and organizational expectations.
• Collaborated with team members to complete daily responsibilities efficiently and on schedule.
• Adapted quickly to changing priorities, procedures, and workplace needs.

High School Diploma

Some College Coursework - Business Management