Anna Gutierrez

Highly organized and reliable professional with a strong background in customer service, administrative support, and case management. Proven ability to handle multiple responsibilities, work efficiently under pressure, and maintain accurate records. Brings a strong work ethic, clear communication, and a team-focused mindset.

Administrative Assistant at Aim Higher (2023-01 – Present)

• Manage office operations, including scheduling, phone coverage, and document preparation.
• Maintain client and staff records, ensuring accuracy and confidentiality.
• Support payroll, timesheets, and financial record-keeping.
• Coordinate meetings, appointments, and events for clients and staff.
• Provide case management and assist with compliance requirements.
• Collaborate with program teams to ensure smooth daily operations.

Art Instructor at Aim Higher (2021-01 – 2023-12)

• Developed and implemented an art curriculum tailored to adults with disabilities, promoting creativity and skill development.
• Maintained case files and provided individualized support for client progress.
• Created an inclusive learning environment, motivating students to achieve personal milestones.
• Partnered with program staff to align art instruction with overall client goals.

Caregiver at Silver Pines Care Home (2022-01 – Present)

• Ensured compliance with resident care regulations and facility policies.
• Monitored safety risks and maintained a secure environment for residents and staff.
• Assisted with meal prep, laundry, and cleanliness of resident areas.
• Managed medications, appointments, and effective family communications.

Cashier at Clements Country Market (2017-01 – 2020-12)

• Delivered excellent customer service and assisted with product inquiries.
• Maintained deli and cashier area cleanliness in compliance with safety standards.
• Collaborated with team members to support smooth daily operations.

Certification in Medical Assistant – Maric College (2008-01)

High School Diploma – Model High School (2004-01)