Anna Lynn

I am a motivated individual with over 10 years of customer service experience as well as maintaining certificates in: professionalism in allied health, medical terminology and human anatomy, and medical billing/coding. Authorized to work in the US for any employer

Daycare Teacher - Kids Kingdom Daycare - Willington Hill, CT

(2024-03)

• Designed engaging lesson plans that facilitated student learning and encouraged critical thinking.
• Ensured compliance with safety regulations to create a secure environment for all students.
• Implemented creative activities that stimulated artistic expression and enhanced cognitive development.
• Maintained effective classroom management strategies to promote a conducive learning atmosphere.
• Communicated regularly with parents to provide updates on student progress and foster collaborative partnerships.
• Developed individualized child development plans that supported each student's social, emotional, and academic growth.

Guest Service Associate - ALDI - Lisbon, CT

(2021-06)

• Maintaining positive guest experience
• Cash handling
• Daily cleaning and sanitizing duties
• Unloading truck shipments
• Stocking pallets onto sales floor
• Running curbside pickup
• Ensuing closing duties were finished appropriately
• Recommended, selected and helped locate merchandise based on customer needs and desires.

Internet Fulfillment - Lowes - Lisbon, CT

(2020-08)

• Opening department.
• Picking and packing internet orders.
• Maintaining a quality customer experience.
• Handling IT and trouble shooting.
• Inventory

Front Desk Receptionist - Invidia Salon and Spa

(2022-08 - 2023-03)

• Multiline phone systems
• Scheduling systems
• cancelations
• transactional records
• Data keeping
• communication with clients

CUSTOMER SERVICE ASSOSIATE - CUMBERLAND FARMS

(2017-12 - 2020-03)

• Guaranteed positive customer experiences and resolved all customer complaints.
• Completed floor replenishment to guarantee size availability and promote customer satisfaction.
• Kept the showroom clean and maintained neat, orderly product displays.
• Processed shipments and maintained organized stock
• Maintained adequate cash supply in cash drawers in multiple checkout stations.
• Recommended, selected and helped locate merchandise based on customer needs and desires.
• Informed customers about sales and promotions in a friendly and engaging manner.
• Processed all sales transactions accurately and in a timely fashion.
• Built and maintained effective relationships with peers and upper management.
• Hand-washed dishes and glassware thoroughly.
• Praised by management for being a fast and efficient worker, requiring little supervision.
• Maintained neat and attractive bakery food cases.
• Maintained a professional tone of voice and words at all times, including during peak rush hours.
• Complied with health and sanitation practices and procedures.
• Monitored the freshness and condition of prepared foods.
• Maintained safe food handling and other standards at all times.
• Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

HIGH SCHOOL DIPLOMA - EDWIN O SMITH Alternative (2016-09)