Anna S

Dynamic professional with proven experience in event coordination, project management, and administrative operations across the healthcare and residential construction industries. Known for exceptional organizational skills, strong time management, and the ability to build trust with diverse teams and clients. Tech-savvy, adaptable, and thrives in fast-paced, high-pressure environments while maintaining professionalism, accuracy, and attention to detail.

Office Manager - Englewood Custom Carpentry - Englewood, FL

(2024-10)

• Oversee all office operations, including client communication, scheduling, billing, and document management to ensure smooth project execution.
• Coordinate residential construction projects from intake to completion, managing timelines, materials, vendor communication, and subcontractor scheduling.
• Serve as licensed agent on the company's contractor license, ensuring legal compliance and acting as point of contact for permitting, inspections, and regulatory filings.
• Manage social media content and engagement across platforms (Instagram, Facebook, TikTok, Google Business) to increase visibility and generate leads.
• Perform light website updates and maintenance using WordPress and Elementor to keep content fresh and relevant.
• Prepare and track estimates, invoices, vendor bills, and payments, using QuickBooks and other digital tools.
• Maintain and organize contracts, insurance documents, and legal correspondences.
• Act as a liaison between field crews and clients to resolve issues and maintain client satisfaction throughout the project lifecycle.

Lifestyle Program Coordinator - Edgehill Senior Living - Stamford CT

(2021-02 - 2022-04)

• Oversaw all day-to-day operations and activities, in order to maintain scheduling, budget, and collaboration efforts between departments.
• Handled management of communication to executives, residents, and family members of residents.
• Trained direct reports on best practices and protocol while managing teams to maintain optimal productivity.
• Maintain and update department's monthly, quarterly and annual budgets using Excel.
• Created custom and designer invitations, calendars, fliers, newsletters, and publications for distribution and mailing purposes using PowerPoint, Adobe, and Microsoft Publisher.
• Created decks for Human Resources, Management, Accounting, Food & Beverage Departments and provided the AV set up in order to host meetings.
• Tracked timely receipt of invoices, monitored, and identified late invoices and contacted vendors to obtain tardy invoices.
• Processed and accrued invoices while following the month end close calendar.
• Provided basic IT support to residents and associates, troubleshooting hardware and software issues and assisting with device setup and connectivity.
• Solicited vendor quotes to determine optimal material pricing, and adhere department budget.
• Maintained an average of 90% customer satisfaction rating, 15% higher than the company average.
• Developed and implemented strategic social media posts working solo, or in collaboration with third party marketing companies.

Design Assistant - Chrysalis Design - New Haven CT

(2022-04 - 2022-07)

• Supported floral design and installation for Yale University's commencement season and private events, including events at the Yale President's on-campus residence.
• Processed flowers and prepared materials for large-scale floral arrangements.
• Collaborated with a high-end design team to execute visually impactful installations under tight deadlines.

Floral Designer & Client Liaison - Boca Blooms - Boca Grande FL

(2023-09 - 2024-02)

• Designed floral arrangements for weddings, private events, and retail clients with a focus on creativity and consistency.
• Acted as the main point of contact for event clients, assisting in planning, producing proposals, and managing contracts.
• Managed store operations as a trusted key holder, including opening/closing procedures, sales, and customer service.
• Created and scheduled social media content to showcase floral work and promote business offerings.

Pre-Medical Tract - Biology - University of Hartford

High School Diploma - Islip High School