Health Information Manager at Ensign Services / Belmont Terrace (2026-02 – Present)
- Oversee health information systems while ensuring HIPAA compliance, accuracy, and confidentiality
- Maintain, audit, organize, and process patient records using EMR systems
- Coordinate documentation with nursing staff, providers, and administration
- Manage release-of-information requests and sensitive documentation
- Manage appointment scheduling and transportation logistics for residents
- Coordinate insurance authorization requests and PCC system access management
- Scan and process approximately 500–800 healthcare documents weekly
- Support daily administrative operations in a fast-paced healthcare environment
Community Manager at Prime Locations Inc. (2025-09 – 2026-02)
- Managed daily operations for a 138-unit apartment community
- Supervised onsite staff schedules, workflow coordination, and vendor communication
- Processed rent payments, invoices, deposits, reconciliations, and financial records
- Served as primary point of contact for residents, vendors, and prospective tenants
- Resolved resident concerns and coordinated maintenance scheduling
Assistant Manager, Lease-Up at Prime Locations Inc. (2024-08 – 2025-09)
- Assisted with lease-up operations for a 188-unit new-construction property
- Managed high-volume calls, emails, tours, and resident communications
- Conducted leasing tours and coordinated inspections, move-ins, and lease documentation
- Maintained accurate leasing records, occupancy tracking, and reporting
- Supported marketing and customer retention efforts during rapid occupancy growth
Rental Consultant (Temporary) at Dobler Property Management (2024-02 – 2024-08)
- Conducted property tours and guided applicants through the leasing process
- Managed CRM lead tracking, customer follow-up, and appointment scheduling
- Assisted with application processing and Fair Housing compliance
Leasing Agent (Temporary) at Career Strategies Inc. (2023-11 – 2024-02)
- Supported leasing operations across multiple apartment communities
- Scheduled tours, answered phones, processed applications, and assisted residents
- Maintained organized leasing records and work-order tracking
Front Desk Receptionist / Administrative Assistant at Life Care Centers of America (2022-11 – 2023-11)
- Managed front desk operations in a busy healthcare facility
- Greeted visitors, answered multi-line phones, and directed resident services
- Processed payments, deposits, and resident trust accounts
- Scheduled appointments, coordinated transportation, and maintained HIPAA compliance
Office Assistant (Temporary) at Mathew's Electric Corporation (2022-02 – 2022-11)
- Supported day-to-day office operations and administrative workflows
- Assisted with customer communication, scheduling, filing, and data entry
- Maintained organized records and office supply coordination
Starbucks Barista
- Served as an enthusiastic, creative, and hardworking Barista at this lively coffeehouse.
- Memorized dozens of standard recipes, along with our regulars orders, and made handcrafted beverages.
- Maintained under 1 minute window times during “peak” (4:00am - 10:00am) while upholding coffee & food quality
- Followed instructions from managers and supervisors to ensure the highest level of productivity
- Remained knowledgeable about menu items, offerings, and promotions.
- Maintained a clean and sanitary working environment at all times.
