Annalise Espinoza

Customer-focused professional and Chemical Engineering student with experience in retail, sales, hospitality, and team leadership. Skilled at building positive customer relationships, handling transactions accurately, resolving concerns, and working effectively in fast-paced environments. Dependable, adaptable, and eager to bring strong communication and problem-solving skills to a client-focused banking role.

Beauty Advisor at Sephora (2026-04 – 2026-09)

• Deliver personalized customer service by understanding client needs and recommending appropriate products.
• Build customer relationships through attentive communication and product knowledge.
• Process transactions accurately and maintain a welcoming, organized sales environment.
• Work collaboratively with team members to support store goals and daily operations.

Educator at lululemon (2025-06 – 2026-03)

• Created positive customer experiences through personalized service and product education.
• Assisted customers with product selection while identifying and responding to individual needs.
• Supported sales goals through strong communication, product knowledge, and relationship building.
• Maintained an organized and inviting store environment while working effectively as part of a team.

Barista at Scooter's Coffee (2025-02 – 2026-03)

• Provided friendly and efficient service in a high-volume, fast-paced environment.
• Handled customer transactions accurately while maintaining attention to detail.
• Prepared orders efficiently while balancing multiple priorities during busy periods.
• Communicated effectively with customers and coworkers to ensure smooth daily operations.

Shift Lead at Bahama Buck's (2024-03 – 2026-02)

• Led team members during shifts while ensuring efficient daily operations and excellent customer service.
• Assisted with training and supporting employees to maintain service and operational standards.
• Handled customer concerns professionally and worked to resolve issues effectively.
• Managed transactions and shift responsibilities while maintaining accuracy and attention to detail.
• Helped create a positive, productive environment during high-volume periods.

Chemical Engineering in Chemical Engineering – The University of Texas Permian Basin (UTPB) (2029)