Annaliza Bolton

Accomplished and energetic Dental Administrator with more than 15 years of experience in the fast-paced world of Dentistry. Excellent administrative and management skills. A motivated leader with strong organizational and prioritization abilities to undertake any administrative duty. Maintaining positive relationships with clients to provide first rate care. Authorized to work in the US for any employer

Dental Practice Manager at Private Practice (2020-08 – Present)

Manage day-to-day operations of dental practice with focus on patient care and regulatory compliance

• Oversee day to day operations of the practice allowing the dental staff to focus first class patient care.
• Keeping all practice records organized to maximize patient care.
• Ensuring that the practice is up to date with the current regulatory requirements.
• Providing the practice owner with daily and weekly reports on the practice progress and potential improvements needed.
• Ensuring that all staff have a performance plan with objectives which are regularly reviewed.
• Maximizing production performance with proper treatment summaries, along with aiding patients on payment options that help them achieve their oral health goals.

Business Development Manager at AOG Online (2017-01 – 2020-08)

Developed new departments and budgets while implementing hiring standards and marketing strategies

• Developed new departments and budgets to increase overall profits.
• Created and implemented new hiring, personnel conduct standards and expectations.
• Produced all work related documentation to ensure new procedures and expectations were being achieved.
• Strategized new marketing and networking strategies to find clients that share common values in business.

Practice Manager at Gentle Dental/Flamingo (2014-11 – 2016-12)

Managed all daily operations of busy dental practice with 25-30 patients per day

• Oversee all daily operations of a busy dental practice averaging 25-30 patients per day.
• Manage incoming queries from patients in an orderly efficient manner.
• Provide patients with insurance estimates based on contracted fees.
• Verify insurance coverage and process all financials including daily credit card batch records.
• Communicated billing with insurance companies and collected co-pay from patients.
• Scheduled and made pre- and post-treatment calls to patients.

Practice Manager at Dedicated Dental (2013-02 – 2014-11)

Managed front office operations, insurance claims, and production goals

• Responsible for all front office duties and overall production goals.
• Handled all insurance claims and composing appeal letters to get reimbursed for services rendered.
• Created a work environment that allowed for staff improvement and job satisfaction.
• Consistently delivered on production goals on a month to month basis.

Practice Manager at Pearly Whites Dental (2006-12 – 2013-02)

Managed front office operations with focus on patient relationships and collections

• Responsible for all front office duties
• Created patient relationships that encouraged repeated visits
• Primary focus on collections, production goals and care credit accounts

Language Decoder at US Navy (1999-03 – 2004-11)

Decoded languages for field operations and prepared detailed reports for logistic planning

• Decoding languages for field operations
• Reported all finding to the Commanding Officer
• Prepared detailed reports for logistic planning

Bachelor's in Behavioral Science – Ohio State University-Main Campus (2000-05 – 2002-06)

Bachelor's degree in Secondary Education – Centro Escolar University (1996-05 – 1999-06)

High school diploma or GED