Anne Shore

Detail-oriented professional with extensive experience in medical documentation, clinical recordkeeping, and specialized animal healthcare. Skilled in maintaining accurate patient records, interpreting medical terminology, managing confidential information, and communicating clearly with diverse audiences. Highly organized, adaptable, and committed to accuracy, efficiency, and compassionate service.

Wildlife Attendant, Zoological Expert at Hyatt (2025-08 – Present)

• Interacted positively with guests and coworkers to build professional relationships.
• Monitored main areas to replenish inventory items when supplies ran low.
• Proposed innovative ideas and solutions that improved team collaboration and effectiveness.
• Identified needs of customers promptly and efficiently.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Facilitated customer requests and provided answers to questions, resulting in increased satisfaction.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Approached customers and engaged in conversation using effective interpersonal and people skills.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Achieved cost-savings by developing functional solutions to problems.
• Utilized various software and tools to streamline processes and optimize performance.
• Operated a variety of machinery and tools safely and efficiently.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Worked with cross-functional teams to achieve goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Liaised with veterinarian, vet techs and clinic staff for a variety of avian species from psittacines to penguins.
• Performed all property clinical transcribing and reporting, as well as record keeping.
• Knowledge of advanced medical terminology and systems.
• Assisted with event planning for fundraisers.
• Worked with the media team to produce filmed presentations with influencers and celebrities.
• Conducted private tours and daily presentations for VIP guests as well as other guests.
• Ensured cleanliness of animal enclosures daily, promoting a healthy environment for animals.
• Medicated and treated a variety of illnesses, injuries, and species.

Assistant Manager & Medical Technician at Flying Colors Aviary (2023-11 – Present)

• Provided specialized care for over 150 psittacines (parrots, cockatoos, peacocks, pheasants, crows, pigeons, and doves).
• Managed and organized the daily operations of a busy avian sanctuary, including feeding, and cleaning.
• Liaised communication and coordination between caretakers and the sanctuary veterinarian.
• Spearheaded the implementation of a digital training system and wrote the employee training manual as well as shift routine training documents.
• Administered oral, intramuscular, subcutaneous medications including subcutaneous fluids.
• Triaged a variety of injuries from toe amputation to disfiguring/life altering beak and nasal injuries.
• Conducted research on species specific enrichment and maintained enclosures.
• Lifted over 50 lbs regularly to assist with animal care tasks in various weather conditions.
• Kept and organized data on disease titers per patient regarding avian ganglioneuritis (AGN or avian bornavirus).
• Avian enclosure cleaning and husbandry.

Dog Walker/Boarder at WAG (2018-05 – 2022-09)

• Walked and boarded a variety of breeds, administered subcutaneous injections for insulin, administered oral medications via syringe. Took care of senior dogs with health issues.

Kennel Attendant at WAGS (2019-05 – 2019-09)

• Canine grooming including nail trimming, handling, and kennel cleaning.

Bachelor's degree in Media Studies with an Emphasis in Illustration + Animation – Evergreen State College (2023-06)