Annelize Van Wyk

I am a hard working professional worker I have 5 years experience as Manager and 3 years of Administration I

I started off my career as receptionist and then I worked my way up to Management

I am available to start right away relocating is not a problem

Central Reservations Agent at Premier Hotel, Sea Point (2019-05 – 2020-05)

Unemployed due to COVID 19.

• Tended to customer need and requests in a helpful, friendly, and professional manner
• Facilitated check-in and checkout for guests
• Handled guest complaints and provided information about the hotel, resort and facilities
• Demonstrated excellent problem-solving skills to assist in handling reservation issues, including duplicate or missing reservations or overbooked nights

Data Capturer at Mowla & Associates Chartered Accountants (2017-09 – 2018-10)

• Accurately captured information from hard copies to electronic systems by using appropriate software, whilst maintaining data integrity
• Compiled reports
• Responsible for storing and filing completed information
• Maintained records of completed work

Floor Manager at Wimpy Restaurant (2012 – 2018)

Contract Ended

• Overseeing inventory management
• Providing outstanding customer service
• Training team members
• Ensuring that the quality of food met the highest standards possible
• Keen attention to detail and commitment to excellence in every aspect of the operation

General Manager / Housekeeping Manager at Contantia Manor Guesthouse (2012 – 2013)

Receptionist at Wildner & Co. Chartered Accountants (2010 – 2011)

Receptionist at Pinedene Inn Hotel, Pinetown/Now Bay Side Hotel (2004 – 2006)

Receptionist / Reservationist at Park Lane Hotel, Pinetown/Now Premier Splendid Inn (2007 – 2009)

Linen Room Attendant/Housekeeping Supervisor at Pepperclub Hotel and Spa (2004 – 2006)

Typist / Filing clerk at Regional Courts, Pinetown (2016-04 – 2016-08)

National Diploma in Hotel-, Tourism-, and Wildlife Management – Intec College (1998 – 1999)

Grade 10 – Gelofte High School (1993)