Annelize Van Zijl

Detail-oriented administrative and invoicing professional with 10+ years of experience in office administration, customer service, order management and invoicing. Skilled in resolving discrepancies, preparing reports, training staff, and supporting cross-functional company operations.

Full time Supervisor at Cook4Life (2023-07 – 2026-06)

• Supervised the company's invoicing team and managed daily invoicing operations.
• Oversaw invoicing activities for multiple markets, including South Africa, Eswatini, Botswana, and Zambia.
• Coordinated with other departments to resolve discrepancies and ensure accurate order processing.
• Created and maintained Excel reports to support operational tracking and management decisions.

Invoicing Team Supervisor at Cook4Life (2018 – 2023)

• Led a team of 5 responsible for completing invoices accurately and on time.
• Assisted with resolving customer order discrepancies and irregularities.
• Trained employees on new invoicing software and procedures.
• Assisted with implementation and transition to the company's internally developed CIMS system.

Invoicing Clerk at Cook4Life (2017 – 2018)

• Managed customer orders and corrected irregularities before invoicing.
• Processed invoices using IQ and later CIMS software.
• Communicated with internal departments regarding order and billing issues.

Receptionist / Administrative Assistant at Reward Properties (2014-08 – 2015-10)

• Communicated with and prepared correspondence for clients and attorneys.
• Maintained filing systems, updated office records and ordered office supplies.
• Processed, updated and recorded documentation relating to property deals and payments.

Administrative Clerk at Cook4Life (2013-02 – 2014-05)

• Provided general administrative and office support.
• Communicated with customers and assisted with inquiries.
• Generated sales orders and maintained accurate records.

Counter Assistant at DVD Shop Duiwelskloof (2011 – 2013)

• Provided customer service and operated the cash register.
• Handled customer transactions and inquiries.
• Assisted with problem resolution and general store operations.

Tele-Sales Representative at Falconwood Water & Juices (2008 – 2011)

• Conducted telephone sales and communicated with customers.
• Performed general administrative and office duties.
• Assisted with customer inquiries and sales-related activities.

High School Diploma – Merensky High School