Full time Supervisor at Cook4Life (2023-07 – 2026-06)
- Supervised the company's invoicing team and managed daily invoicing operations.
- Oversaw invoicing activities for multiple markets, including South Africa, Eswatini, Botswana, and Zambia.
- Coordinated with other departments to resolve discrepancies and ensure accurate order processing.
- Created and maintained Excel reports to support operational tracking and management decisions.
Invoicing Team Supervisor at Cook4Life (2018 – 2023)
- Led a team of 5 responsible for completing invoices accurately and on time.
- Assisted with resolving customer order discrepancies and irregularities.
- Trained employees on new invoicing software and procedures.
- Assisted with implementation and transition to the company's internally developed CIMS system.
Invoicing Clerk at Cook4Life (2017 – 2018)
- Managed customer orders and corrected irregularities before invoicing.
- Processed invoices using IQ and later CIMS software.
- Communicated with internal departments regarding order and billing issues.
Receptionist / Administrative Assistant at Reward Properties (2014-08 – 2015-10)
- Communicated with and prepared correspondence for clients and attorneys.
- Maintained filing systems, updated office records and ordered office supplies.
- Processed, updated and recorded documentation relating to property deals and payments.
Administrative Clerk at Cook4Life (2013-02 – 2014-05)
- Provided general administrative and office support.
- Communicated with customers and assisted with inquiries.
- Generated sales orders and maintained accurate records.
Counter Assistant at DVD Shop Duiwelskloof (2011 – 2013)
- Provided customer service and operated the cash register.
- Handled customer transactions and inquiries.
- Assisted with problem resolution and general store operations.
Tele-Sales Representative at Falconwood Water & Juices (2008 – 2011)
- Conducted telephone sales and communicated with customers.
- Performed general administrative and office duties.
- Assisted with customer inquiries and sales-related activities.
