Annerys Torres

Certified Clinical Medical Assistant with 3+ years of clinical and telehealth experience supporting providers in fast-paced healthcare environments. Skilled in Epic EHR documentation, insurance verification, patient communication, and remote workflow coordination. Detail-oriented, HIPAA-compliant, and experienced in delivering efficient virtual patient support.

Medical Assistant at UnitedHealth Group (2022-03 – 2025-12)

• Documented patient encounters in Epic EHR for in-person and telehealth visits.
• Collected vital signs, medical histories, medications, and chief complaints.
• Assisted providers during examinations ensuring accurate and compliant charting.
• Performed EKGs and spirometry testing.
• Coordinated prescription refills and verified insurance eligibility.
• Maintained strict HIPAA and OSHA compliance.
• Supported remote workflows and virtual patient communication.

Doctor Assistant / Call Center Representative at Westminster Eye Care (2017-09 – 2020-04)

• Managed high-volume inbound and outbound patient calls.
• Scheduled appointments and maintained provider calendars.
• Verified insurance benefits and completed patient intake documentation.
• Maintained accurate EMR records.
• Educated patients on procedures and follow-up care.

Certified Medical Assistant Training – Rhode Island College

High School Diploma – McLean High School