Annette Kimball

Dedicated Family Support and Programs Specialist with over 20 years of experience serving military communities across the globe, including Japan, Germany, Italy, England, and Hawaii. Expert in coordinating large-scale programs such as the Exceptional Family Member Program (EFMP) and Youth Services. Proven track record in case management, educational advocacy, and strategic program leadership, consistently achieving a 30% increase in service delivery efficiency through resource optimization.

Family Support Coordinator - Department of Defense (DoD) - Charleston, SC

(2024-09 - 2025-11)

• Streamlined Processes: Optimized community resources and digital tools to enhance family support efficiency by 30%.
• Strategic Partnerships: Collaborated with local organizations to amplify program recognition, resulting in a 40% increase in community engagement.
• Leadership & Mentorship: Mentored staff in advanced case management, improving service delivery efficiency by 25%.
• Client Satisfaction: Refined contact protocols between providers and families, improving response times by 30%.

Medical Special Needs Coordinator - Sterling Medical / 501st Combat Support Wing - RAF Alconbury, England

(2019-12 - 2021-05)

• Program Management: Directed the Medical EFMP for a 14,000-member community, optimizing resource deployment.
• Innovation: Pioneered telehealth technology integration, increasing remote consultations by 30%.
• Complex Case Oversight: Developed comprehensive Recovery Plan protocols for 100% of medically complex cases.
• Educational Advocacy: Conducted screenings to ensure IEP services were accessible to 95% of eligible students.

Supervisory School Age Program Coordinator - United States Air Force (USAF) - RAF Alconbury, England

(2017-10 - 2019-04)

• Growth & Enrollment: Led a team supporting 300+ children annually, achieving 30% enrollment growth.
• Community Engagement: Launched quarterly parent-engagement workshops, increasing involvement by 50%.
• Database Management: Maintained 100% accuracy in tracking development milestones and participation records.

Educational Assistant / Substitute Teacher - Department of Defense Education Activity (DoDEA) - RAF Alconbury, England

(2015-08 - 2017-04)

• Specialized Instruction: Supported Preschoolers with Special Needs (PSCD) in alignment with IEP goals, improving student outcomes by 20%.
• Technology Integration: Implemented assistive technology tools, increasing student participation by 50%.

Master of Arts - Curriculum and Instruction - Concordia University

Bachelor's Degree - Developmental Psychology - American Public University