Legal Assistant/Paralegal at Toure Hernandez and Associates PC (2024-08 – Present)
Legal support in immigration law with focus on USCIS compliance, legal research, client communication, and document preparation.
- Prepared and reviewed legal documents and immigration applications in compliance with USCIS regulatory requirements
- Conducted legal research and analyzed case information to support case strategy and ensure regulatory accuracy
- Managed sensitive client data and documentation while maintaining confidentiality and compliance standards
- Communicated with clients to gather required documentation and verify information for legal filings
- Tracked deadlines and ensured timely submission of applications in accordance with government regulations
- Assisted in identifying missing or inconsistent information in case files, supporting risk mitigation in legal processes
- Translated legal and supporting documents from French to English for case preparation
Private French Tutor at Grade Potential Tutoring (2024-05 – present)
Individualized French language instruction leveraging native fluency and cultural knowledge.
- Provided individualized French tutoring to students, helping them strengthen both oral communication and written proficiency
- Guided learners in improving grammar, vocabulary, pronunciation, and overall language comprehension
- Supported students with school assignments, exam preparation, and skill-building strategies tailored to their academic needs
- Leveraged native fluency and cultural knowledge, having grown up in a French-speaking country, to deliver accurate language instruction and enhance students' confidence and performance
Hospitality Worker at PF Changs Restaurant (2024-01 – 2024-08)
Guest services and event coordination in fast-paced restaurant environment.
- Provided customer service to ensure satisfaction throughout their dining experience
- Assisted in seating guests and ensuring they were comfortable
- Maintained knowledge of daily specials and promotions offered by the restaurant
- Assisted in training new hospitality workers on proper procedures for providing quality customer service
- Managed reservations for guests who wished to dine at the restaurant
- Organized special events such as banquets or corporate functions according to guest specifications
Retail Sales Associate at Macy's-Atlanta (2022-12 – 2023-08)
Customer service and point-of-sale operations in retail environment.
- Provided product information and answered customer questions
- Processed returned merchandise according to company policies
- Operated point-of-sale systems accurately to process payments from customers
- Promoted special offers and discounts to encourage additional purchases
- Completed transactions in an efficient manner while providing excellent customer service
Customer Service Cashier at Publix-Atlanta (2022-01 – 2022-09)
Customer service and cashier operations in grocery retail environment.
- Provided excellent customer service by helping customers locate items they were looking for
- Resolved customer complaints in a professional manner
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion
- Received payment by cash, check, credit cards, vouchers or automatic debits
- Greeted customers and provided friendly customer service
- Informed customers about product pricing and answered questions regarding products and services available in the store
